Operation and Support Engineer
3 weeks ago
**Who we are**:
P2H Inc. is a global software development and consulting company focused on complex, high-load, scalable web solutions for Enterprise and Government clients.
Founded in 2006, P2H Inc. rapidly expanded globally. We have branches in the USA, Poland, Portugal, Ukraine, Saudi Arabia, and Nepal, providing extensive expertise and services across multiple regions.
We established P2H Arabia to solidify our footprint in Riyadh and boost our regional presence.
P2H Arabia has been operating in Saudi Arabia for seven years, focusing on large-scale digital transformation for Enterprise and Government clients. We are here to stay and develop local content.
We invest significant efforts in understanding the local environment and specific domains to ensure our products are valuable to local communities and have a long-lasting impact.
Our Services: Software Development Services, Emerging Technology, Technology Consulting Services, UI/UX Design and Development, Cyber Security, Team as a Service.
**About Role**:
We are seeking an experienced Operation and Support Engineer to join the team that creates new complex solutions for government clients from the Middle East.
**Your impact**:
- Monitor and maintain system performance, availability, and reliability across production environments
- Troubleshoot and resolve technical issues related to hardware, software, and network systems
- Provide technical support and guidance to internal teams and end-users
- Implement and maintain operational processes and procedures to enhance system efficiency
- Conduct system upgrades, patches, and maintenance activities
- Develop and maintain documentation for systems, processes, and procedures
- Assist in incident response and disaster recovery efforts
- Stay updated on industry trends and best practices in operations and support
**We are looking for someone who has**:
- 5+ years of experience as an Operations and Support Engineer or in a similar role
- Strong knowledge of system administration, networking, and IT infrastructure
- Proficiency in troubleshooting and diagnosing hardware and software issues
- Experience with monitoring tools
- Experience with working in service management tools like Zendesk or Jira Service Desk
- Familiarity with cloud platforms (AWS, Azure, Google Cloud) is a plus
- Strong analytical and problem-solving skills
- Excellent communication skills and ability to work collaboratively
- Relevant certifications (ITIL, CompTIA A+, Microsoft Certified) are a plus
**Recruitment process**:
- Online interview with a Recruiter — 30 minutes
- Online interview with our team — up to 1 hour
-
Technical Support Engineer
2 months ago
الرياض, Saudi Arabia Codification Full time**Role**: Technical Support Engineer - Technical Operations (Platform & Applications) **Location**: Abu Dhabi, UAE **Duration**: Yearly Extendable **Job Summary**: **Responsibilities**: - Assist with routine maintenance tasks, such as updates, patches, and backups. - Maintain documentation of systems, procedures, and incident reports. - Support internal...
-
Senior Support and Operations Engineer
1 month ago
الرياض, Saudi Arabia Giza Systems EG Full timeHandle the day-to-day interactions related to issues received via different channels either calls or mails or automatically created by the system in a professional way considering resolution. - Follow all the troubleshooting steps isolating the issue and escalate them to the concerned parties in order to solve these problems according to the SLA - Develop...
-
Senior Support and Operations Engineer
1 month ago
الرياض, Saudi Arabia Giza Systems EG Full timeHandle the day-to-day interactions related to issues received via different channels either calls or mails or automatically created by the system in a professional way considering resolution. - Follow all the troubleshooting steps isolating the issue and escalate them to the concerned parties in order to solve these problems according to the SLA - Develop...
-
Senior Support and Operations Engineer
1 month ago
الرياض, Saudi Arabia Giza Systems Full timeThe Role **Job Description**: - Handle the day-to-day interactions related to issues received via different channels either calls or mails or automatically created by the system in a professional way considering resolution. - Follow all the troubleshooting steps isolating the issue and escalate them to the concerned parties in order to solve these problems...
-
IT Support Engineer
3 weeks ago
الرياض, Saudi Arabia Help AG Full timeHelp AG is looking for a talented and experienced IT Support Engineer who will be responsible for helping to maintain Help AG’s infrastructure and continuity of business operations for Help AG’s employees. This team member is a key player in ensuring the smooth running of Help AG’s IT endpoints and supporting its employees with their devices. This role...
-
Ms Operations Support Management
2 weeks ago
الرياض, Saudi Arabia Ericsson Full time**Join our Team**: **About this opportunity**: Join Ericsson to embark on an exciting opportunity in the role of Operations Support! You will play a crucial role in enhancing operational activities within our local operations team. You will be responsible for ensuring our teams are equipped with the necessary resources, adequate training, processes, tools...
-
Charging Support Engineer
2 weeks ago
الرياض, Saudi Arabia Ericsson Full time**Join our Team**: **About this Opportunity** We are now looking for a Support Engineer that will provide technical service and support to our customers. In this role, you will troubleshoot and resolve problems to stabilize and optimize customer networks. You will configure and integrate different nodes and solutions in new and live customer networks. The...
-
Operation Excellence Support Specialist
2 months ago
الرياض, Saudi Arabia BD Full time**Job Description Summary**: **We are the makers of possible**: BD is one of the largest global medical technology companies in the world. Advancing the world of health is our Purpose, and it’s no small feat. It takes the imagination and passion of all of us—from design and engineering to the manufacturing and marketing of our billions of MedTech...
-
Ict Support Engineer
3 weeks ago
الرياض, Saudi Arabia Tafaseel Full time**Job Summary**: We are looking to hire On Site support Engineer to take care of our Bahrain office IT Operations, support company projects in Bahrain. **Responsibilities**: systems, laptops, desktops, software, and hardware - Handle business-critical IT tasks and system improvements - Enable faster and smarter business processes and employee productivity -...
-
Senior Support Engineer
2 months ago
الرياض, Saudi Arabia SAIC Full timeJob ID: 2412598 **Location**:RIYADH, Ar Riyad, SA **Date Posted**:2024-10-01 **Category**:Engineering and Sciences **Subcategory**:Field Engineer **Schedule**:Full-time **Shift**:Day Job **Travel**:Yes, 10 % of the Time **Minimum Clearance Required**:None **Clearance Level Must Be Able to Obtain**:Secret **Potential for Remote...
-
Service Operations Manager
3 weeks ago
الرياض, Saudi Arabia Airbus Defence and Space Saudi Limited Full time**Responsibilities** - Responsible for the corrective and preventive maintenance. - Manage, control and setup of Preventive Maintenance Teams (PMT) and Technical Support Teams (TST) - Keep the operational units TSTs and PMTs on track and assure their supply with latest project info’s, documents, tools, etc. - Support the knowledge interface and exchange...
-
Audio Engineer
1 week ago
الرياض, Saudi Arabia entourage marketing and events Full time**Job Title**: Audio Engineer - Live Shows, Marketing & Events (Riyadh, KSA) **Company**: entourage marketing & events LLC As an Audio Engineer with entourage, you’ll be responsible for setting up, operating, and fine-tuning audio equipment to ensure flawless sound quality for every live show and event. From mixing live audio to troubleshooting technical...
-
IT Support
3 months ago
الرياض, Saudi Arabia Beckman Coulter Diagnostics Full timeKey responsibilities: - Install, configure, deploy and maintain PC hardware, MS operating systems and software. - Troubleshoot incidents with computer systems, including hardware and software, messaging, network, printers, telephony, peripheral equipment and accessories; make repair and correction where necessary. - Work with infrastructure support teams...
-
Support Engineer Ii
3 months ago
الرياض, Saudi Arabia Mozn Full timeMozn is a rapidly growing technology firm revolutionizing the field of Artificial Intelligence and Data Science headquartered in Riyadh, Saudi Arabia and it’s working to realize Vision 2030 with a proven track record of excellence in supporting and growing the tech ecosystem in Saudi Arabia and the GCC region. Mozn is the trusted AI technology partner for...
-
Business Operations and Support Manager
3 weeks ago
الرياض, Saudi Arabia Parsons Full timeParsons is looking for an amazingly talented **Business Operations and Support **Manager **to join our team to oversee and manage the operational aspects of a major infrastructure engagement based in Riyadh, Saudi Arabia. **What You'll Be Doing**: - Manage Internal day-to-day operations to ensure the project runs smoothly and efficiently. - Develop and...
-
Testing and Operation Department Engineer
2 months ago
الرياض, Saudi Arabia Dar Al Riyadh Full time**Testing and Operation Department engineer **Responsibilities**: - Execute and oversee testing procedures in coordination with the Head of the Testing and Operation Department, ensuring compliance with project timelines and quality benchmarks. - Collaborate with cross-functional teams to plan, implement, and evaluate testing activities, addressing any...
-
Edw Support Engineer
1 week ago
الرياض, Saudi Arabia Wipro Full time**Job title**: ADW Support Engineer/ Data Warehouse Engineer **Nationality **:Any **Location**: Riyadh, Saudi Arabia **Experience**: 5-12 Years, **Education**: Bachelor's degree in IT **Mandatory Skill**: _**Informatica PC, PL/SQL**_ **Secondary skill**:Teradata** 1: Banking Domain Experience 2: Informatica Power center 3: Improve data quality...
-
Technical Support Resident Engineer
3 months ago
الرياض, Saudi Arabia NTT DATA Full time**Make an impact with NTT DATA** Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion - it’s a place where you can grow, belong and thrive. **Your day at NTT...
-
Lead, Office and Operations Support, Riyadh
3 days ago
الرياض, Saudi Arabia S&P Global, Inc. Full timeLead, Office and Operations Support, Riyadh **About the Role**: **Grade Level (for internal use)**: 09 **Lead, Office and Operations Support, Saudi Arabia** **The Team**: The Executive & Operations Support (EOS) team is a set of professionals who work collaboratively to manage day-to-day operations in partnership with Site Lead to plan, manage, and...
-
Systems Support Engineer
1 month ago
الرياض, Saudi Arabia Alshaya Full time**Job no**: 4432430 **Location**: Central Province Riyadh Head Office **IT** **Job role** About the Role: We are seeking a dedicated and skilled Systems Support Engineer to join our dynamic team. In this role, you will perform routine systems administration activities, ensuring our systems operate efficiently to meet business needs. You will play a...