Operations Team Lead

8 months ago


Jeddah, Saudi Arabia Afaq - Warehouse Branch Full time

Measure and monitor workflows, track onsite performance, and provide important shift information to frontline management to ensure operational excellence across shifts
- Support and train employees to deliver great service and supervise them in their daily tasks
- Support the Shift/Area Manager with projects to improve processes, cultivate a safe working environment, and increase workforce engagement
- Work with other departments to find solutions to address common issues or support needs in areas of key performance
- Use data analysis to identify ways to optimise safety, quality and productivity

Operations is the heart and soul of everything Amazon does. It is thanks to effective operations that items are processed and dispatched to our customers on time. Being an Operations Lead/Supervisor gives you the chance to see how all the different parts of operations work and play a role in making sure everything runs smoothly.

You’ll be the first point of contact for team members during their shift and help them follow the processes that your managers have put in place. This is a hands-on role, which will give you experience in using the tools and systems that make our operations successful.

Key job responsibilities

Measure and monitor workflows, track onsite performance, and provide important shift information to frontline management to ensure operational excellence across shifts
Support and train employees to deliver great service and supervise them in their daily tasks
Support the Shift/Area Manager with projects to improve processes, cultivate a safe working environment, and increase workforce engagement
Work with other departments to find solutions to address common issues or support needs in areas of key performance
Use data analysis to identify ways to optimise safety, quality and productivity

A day in the life
As an Operations Lead/Supervisor, you’ll be based in one of our operational sites. You’ll support your Shift/Area Manager to carry out the plan for the shift. That will involve helping with pre-shift meetings with your team and monitoring procedures to make sure everyone is following safety rules, quality processes, and the priority plan for the day.

You’ll escalate any issues you spot to your manager, but sometimes you’ll be the most senior person on shift and will give people the direction they need to complete their tasks. At other times, you’ll support your Shift/Area Manager in planning shifts to make sure you have enough team members working during peak times.

Jeddah, SAU
- Experience of stakeholder management including building and maintaining professional relationships
- Experience in an operational environment, such as logistics, retail, hospitality, or customer service
- Upper intermediate proficiency in English


  • Operations Team Lead

    6 months ago


    Jeddah, Saudi Arabia Afaq - Warehouse Branch Full time

    Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays - Advanced proficiency in local language in both written and verbal communication - Relevant experience working with data analytics and using these metrics to identify problems - Relevant experience working with the MS Office suite (Word, Excel, Outlook) in a professional...


  • Jeddah, Makkah Province, Saudi Arabia Caliberly Full time

    **Job Summary:**We are seeking an experienced Merchandising Team Lead to join our team at Caliberly. As a key member of our merchandising department, you will be responsible for overseeing the implementation of product displays and merchandising activities across various retail locations.Key Responsibilities:Team Leadership:Lead a team of merchandisers and...


  • Jeddah, Saudi Arabia Lucid Motors Full time

    **Leading the future in luxury electric and mobility** At Lucid, we set out to introduce the most captivating, luxury electric vehicles that elevate the human experience and transcend the perceived limitations of space, performance, and intelligence. Vehicles that are intuitive, liberating, and designed for the future of mobility. We plan to lead in this...


  • Jeddah, Makkah Province, Saudi Arabia DIMENSIONS Full time

    Job Title: Operational Cluster LeadWe are seeking a highly skilled and experienced Operational Cluster Lead to join our team at DIMENSIONS. This role will oversee all operational aspects across our hotel cluster, ensuring seamless execution of events and exceeding client expectations.Key Responsibilities:Coordinate event staff shifts and allocations to meet...

  • Sales Team Lead

    6 months ago


    Jeddah, Saudi Arabia Whitecollars Full time

    **Company Overview**: Our client is an innovative startup poised to transform the landscape of the lighting projects industry. Specializing in pioneering lighting solutions, they are driven by a mission to elevate various environments' ambiance, functionality, and aesthetic allure through state-of-the-art technologies. Positioned at the vanguard of tailored...


  • Jeddah, Saudi Arabia Afaq - Warehouse Branch Full time

    Bachelor's degree or equivalent - Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays - Bachelor’s degree (or working towards a bachelor’s degree) - Advanced proficiency in written and verbal English and local language - Relevant experience in performing data analysis When you join Amazon as an Area Manager, you’ll...


  • Jeddah, Makkah Province, Saudi Arabia DIMENSIONS Full time

    As an Operational Cluster Lead at DIMENSIONS, you will oversee all operational aspects across our hotel cluster, ensuring seamless event execution and exceptional guest experience. Your responsibilities will include monitoring and coordinating event staff shifts, allocations, uniforms, accreditation, meals, and other welfare.Key Responsibilities:Oversee...


  • Jeddah, Makkah Province, Saudi Arabia DA Hospitality Full time

    We are seeking a highly skilled and experienced Lead Culinary Operations Manager to join our team at DA Hospitality. This is an exciting opportunity for a professional Sous Chef to take on a leadership role in our kitchen, overseeing the preparation and design of menus, managing staff, and ensuring exceptional customer satisfaction.About the RoleAs a key...


  • Jeddah, Makkah Province, Saudi Arabia Top Notch Consultancy Full time

    Lead Software Development Teams at Top Notch ConsultancyWe are seeking a highly experienced Senior Software Development Team Lead to join our team at Top Notch Consultancy. As a key member of our leadership team, you will be responsible for leading software development teams to design, develop, and deploy high-quality software products.Key...


  • Jeddah, Saudi Arabia BAE Systems Full time

    **Operations Support Team Leader** **Salary: Competitive** **Grade: 5** **Location: Taif, Saudi Arabia** **JOB PURPOSE** BAE Systems is the UK Government’s nominated Prime Contractor under the Government-to-Government arrangements that are in place to provide equipment, support and training to Saudi Arabia. We provide maintenance of Royal Saudi Air...

  • Quality Assurance

    7 months ago


    Jeddah, Saudi Arabia Talent Pal Full time

    **Company Description**: As a customer-focused organisation, Doka understands that its greatest assets are its employees, which is why Doka is consistently looking for talented professionals who are keen to develop their career in this challenging industry. Propelled by the direction of its national leadership, Saudi Arabia continues to be an epicentre of...

  • Quality Assurance

    7 months ago


    Jeddah, Saudi Arabia Talent Pal Full time

    **Company Description**: As a customer-focused organisation, Doka understands that its greatest assets are its employees, which is why Doka is consistently looking for talented professionals who are keen to develop their career in this challenging industry. Propelled by the direction of its national leadership, Saudi Arabia continues to be an epicentre of...


  • Jeddah, Saudi Arabia BAE Systems Full time

    **Job Title: Workability Engineer Team Leader** **Salary: Competitive** **Location: Taif, Saudi Arabia** *** **JOB PURPOSE** BAE Systems is the UK Government’s nominated Prime Contractor under the Government-to-Government arrangements that are in place to provide equipment, support and training to Saudi Arabia. We provide maintenance of Royal Saudi...

  • Quality Assurance

    7 months ago


    Jeddah, Saudi Arabia Talent Pal Full time

    **Company Description** As a customer-focused organisation, Doka understands that its greatest assets are its employees, which is why Doka is consistently looking for talented professionals who are keen to develop their career in this challenging industry. Propelled by the direction of its national leadership, Saudi Arabia continues to be an epicentre of...

  • Quality Assurance

    7 months ago


    Jeddah, Saudi Arabia Talent Pal Full time

    **Company Description** As a customer-focused organisation, Doka understands that its greatest assets are its employees, which is why Doka is consistently looking for talented professionals who are keen to develop their career in this challenging industry. Propelled by the direction of its national leadership, Saudi Arabia continues to be an epicentre of...


  • Jeddah, Saudi Arabia Islamic Development Bank Full time

    Role Purpose - Assist in the implementation of the ORM framework including preparing related policies and procedures, engaging business units in identification and assessment of risks in the business processes, assessment of controls instituted to mitigate those risks, working with business units to strengthen controls, monitoring operational risks,...

  • Operations Manager

    6 months ago


    Jeddah, Saudi Arabia Whitecollars Full time

    **Company Overview**: Our client is a Saudi retail and E-commerce company working in the field of home furnishings since 1997, they specialize in premium bedding and home accessories in the Saudi market. They import high-quality goods from around the world (Europe, Asia, and the Arab region) and offer a wide variety to meet all customer preferences. Their...

  • Operations Supervisor

    6 months ago


    Jeddah, Saudi Arabia Afaq - Warehouse Branch Full time

    Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays - Can lift up to 49 pounds, stand/walk during shifts lasting up to 12 hours, and be able to frequently push, pull, squat, bend, and reach - Work 40 hours/week, and overtime as required At Amazon, we're working to be the most customer-centric company on earth. To get there,...

  • Lead Project Manager

    7 months ago


    Jeddah, Saudi Arabia Renewable Energy Grid Solutions Full time

    **Job Description Summary**: In this role, the Project Manager will be responsible for the Saudi & Bahrain projects related to Grid Automation scope. The key role of the PM is to successfully execute the commercial deliverables of the contract and lead the Operating margins, whilst adhering to the policies and processes set out by the Company and satisfying...

  • ERP Functional Lead

    6 months ago


    Jeddah, Saudi Arabia AlBorg Diagnostics Full time

    AlBorg Diagnostics, a leading provider of diagnostic health services, is seeking an experienced ERP Functional Lead to join our team. With our commitment to leveraging technology and innovation, we are looking for a dedicated individual who can lead the implementation and maintenance of our ERP system. As the ERP Functional Lead, you will play a critical...