Branch Manager with Automotive Experience

1 week ago

Hofuf, Saudi Arabia Thabt Gulf Digital Solution Full time

**Responsibilities**
- Develop and implement a growth strategy in the area.
- Become an expert on our products and provide guidance to customers to integrate or create new solutions.
- Manage existing customers in the area with a focus on growth.
- Build, develop and maintain constructive and collaborative relationships with key stakeholders at our customers.
- Pro-actively develop sales opportunities with existing and new customers.
- Manage contract negotiations in close cooperation with the respective product origin teams.
- Ensure accurate stock merchandise and management (stock ageing, stock loss, space management) within the store.
- Oversee and monitor all point of sales activities in the store which includes - sales transactions, tracking customer orders and payments, registering sale and maintaining inventory updates, providing service, handling returns and refunds, gathering consumer data for feedback
- Oversee and monitor the inventory management in the store ( stock availability, order management, back store management, stock movement within store)
- Ensure that the store is in compliance with the company policy for all employment and state laws, including wage and hour, human rights and equal employment opportunities
- Ensure the company policy and procedures are communicated in a timely manner and adhered to accordingly
- Oversee cash transaction entry and management ( petty cash, POS cash elements, change floats)
- Regularly audit own store administration and resolve any issues
- Monitor and continuously seek to understand commercial environment, local trading patterns, competitor activity and market trends in the retail sector and their impact on store.
- Monitor and handle customer complaints and take corrective action in line with Company policy
- Maintain high standards of visual appearance throughout the store including all non-retail areas
- Maintain window and in-store displays to a high standard in line with merchandising guidelines
- Prepare and review store reports on sales, commercial profit and stock ageing (slow moving, fast moving and non moving items)
- Execute price revisions within the store
- Maintain a high level of store health and security for company assets, cash, stock and customer property
- Ensure seasonal peaks, important trading/promotional events are taken account of when preparing forecasts and staff rosters.
- Ensure store expectations and priorities are communicated to staff
- Review and provide regular feedback on staff’s performance against expectations
- Carry out regular and relevant in-store training and enrol staff on relevant Learning and Development courses
- Support induction of new recruits through buddy system
- Monitor staff welfare ( staff accommodation and transport) and facilitate complaint resolution
- Oversee staff development and drive motivation levels of the store associates
- Ensure effective resource planning and succession planning

Ability to commute/relocate:

- Dammam: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Bachelor's (required)

**Experience**:

- Automotive feeld: 5 years (required)

**Language**:

- Arabic and English (required)

License/Certification:

- Driving License (required)

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