Engagement Director

3 weeks ago

Riyadh, Saudi Arabia Monstarlab Europe and Middle East Full time

**About Monstarlab**

We’re an alternative to the bloated, slow, hyper-scaled consultancies; blending organizational agility and speed with wide-ranging capabilities and strategic geographic penetration.

Our Middle East offices have an exciting and dynamic working environment with digital technologists and strategists who are passionate about high-quality delivery. We operate a relaxed, informal work culture with a flat structure, good camaraderie, career growth for all and opportunities to work internationally.

**About this role**

We’re looking for a relationship builder who is passionate about “consultative selling”. This role will be responsible for developing new partnerships in both new and existing verticals with a focus on Tech and Digital solutions.

The Engagement Director will join an ambitious team that is spread across UAE and Saudi Arabia and has contributed towards the successful onboarding of household names across the Middle East. Your experience should include in-depth contribution within the consulting and/or digital agency side, where you will be managing executive relationships, overseeing the delivery of engagements, development of annual new business forecasts, identification of prospective clients and their decision-makers and building relationships with them, development of tailored marketing/sales strategy, leading the pursuit team, creating & presenting the proposal with the support of a cross-functional team and winning new business.

**What you will be involved in**:

- Creating great outcomes for Monstarlab’s clients by thoughtfully forging long lasting partnerships
- Leading business development efforts with a focus on Retail and Digital Transformation
- Leading the creation of proposals, presentations, and other business development collateral
- Providing Retail and Digital Transformation thought-leadership to key clients and stakeholders while spearheading new business efforts
- Creating internal visibility and transparency in our pipeline and business development process, ensuring colleagues are brought into the process at the right time
- Soliciting, receiving, and answering RFIs & RFPs
- Collaborating with cross-disciplinary teams to transform knowledge of client business objectives, competitive opportunities, and customer insights into actionable strategies and tactics
- Maintaining relationship health with clients as Monstarlab’s ambassador
- Partnering with leadership and the marketing team to implement a marketing strategy promoting the brand and services through various online and offline activities
- Partnering with leadership and the marketing team to create thought leadership materials (eg: blog posts, white papers, webinars, etc)
- Participating in marketing events, webinars, and other networking activities
- Conducting market research to identify new client and partnership opportunities Milestones
- Has acted as the primary technical point of contact through the full development lifecycle
- Has demonstrated the ability to take project-wide requirements and map them to the logical and functional models
- Has participated in career planning and people development programs
- Has been part of the recruiting process and made hiring recommendations
- Has created a training module within fields of expertise and presented it to peers
- Has written articles/whitepapers or presented at conferences or other significant events

**About you**:

- You have a successful track record (10-12 years) of sales and delivery experience within the consulting/technology services/digital agency/start-up environment within KSA and/or UAE
- Have a bachelor’s degree in a related field
- Experience within sectors such as Financial Services, Retail, Government and Healthcare will be a big advantage
- If based in KSA, fluent Arabic is a must-have

**Skills**
- Nurturing / Hunting mentality, driven to win new clients, and a demonstrated track record of sales and account growth
- Industry or vertical-specific expertise and connections in Retail, Digital Transformation, and/or related fields
- Demonstrated ability to take a consultative approach to engage with executives and ability to speak to both tactical and strategic decision-makers
- Ability navigate a large organization and have the power of persuasion through content and confidence
- Demonstrated ability to conceptualize, analyze, and create blueprints for business transformations and present solutions
- Understanding of business development strategies for consulting firms, especially digital agencies
- Ability to align IT strategy with business strategy
- Extensive experience in creating pitch books, responses to RFIs and RFPs
- Excellent writing, editing, and verbal communication skills
- Outstanding presentation skills
- Experience with Salesforce
- Self-motivator with strong organizational and intra-personal skills, and a great collaborator
- Ability to work with diverse project teams and in a fast-paced work environm

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