Customer Service Agent

**Responsibilities**: - Manage a teams in customer relation and call center activities, ensure a rich costumer journey - Improve customer service experience, create engaged customers and facilitate organic growth - Take ownership of customers issues and follow problems through to resolution - Set a clear mission and deploy strategies focused towards that...

**Customer Service Specialist duties and responsibilities**: - Informing customers about products and services - Responding to customer questions - Resolving customer complaints - Suggesting solutions for common problems - Preparing documents and reports - Updating customer database - Training new customer service agents - Collaborating with the management...

Guest Service Agent (Telephone Operator) A Guest Service Agent provides reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required. **What will I be doing?** As Guest Service Agent, you will serve on the Front Office Team, to provide services for Guests to contribute to...

**About Urban Company -** Urban Company is a fulfillment-led marketplace for home services. We believe we are changing the way the world experiences home services. Whether it is home cleaning, handymen, flatpack furniture assembly, gardening, or any other home service, our promise to consumers is quality services, at a fixed price and at a time convenient...

**About Urban Company -** **ONLY FOR SAUDI NATIONALS** Urban Company is a fulfillment-led marketplace for home services. We believe we are changing the way the world experiences home services. Whether it is home cleaning, handymen, flatpack furniture assembly, gardening, or any other home service, our promise to consumers is quality services, at a fixed...

A Reservations Agent will serve as the main contact for room reservations at the hotel; and therefore, must offer an excellent service and influence the Guest decision to stay at the property. **What will I be doing?** As a Reservation Agent, you will serve as the first line of inquiry for room reservations within the hotel. A Reservation Agent is...

Position Summary - Identify portfolio/products opportunities, development and implementing strategies & tactics that assure fulfillments of strategic business goals and financial objectives, in line with company goals. - Manage Business Execution of public & Privet sector in Saudi Arabia. - Internal stakeholders including ( PSL,PST) but not limited to, KAMs,...

**Position Summary**: - Identify portfolio/products opportunities, development and implementing strategies & tactics that assure fulfillments of strategic business goals and financial objectives, in line with company goals. - Manage Business Execution of public sector in Saudi Arabia. - **Internal stakeholders **including ( **PSL,PST **) but not limited to,...

As an On-Site Customer Service Representative, you will be the face of our company, providing personalized assistance and support to our valued customers. Your responsibilities will include: - Greeting and welcoming customers professionally. - Assisting with inquiries, product information, and service requests. - Handling customer complaints promptly and...

We are currently hiring for below position within our Catering team: Job Title: Customer Relationship Agent - food and beverage experience preferred Qualifications: - Minimum of 2 year previous customer care experience preferably from **food and beverage companies/ industries**: - Has an excellent customer service skills - Strong interpersonal...

Call Center Agent The main duty of a Call Centre - Agent is to respond to telephone inquiries about the company's services following standard scripts and procedures. To ensure calls are answered within predetermined time scales and are dealt with properly. Documents details of telephone conversation and actions taken. The incumbent is also responsible to...

Reservations Agent / Pre - Opening A Reservations Agent will serve as the main contact for room reservations at the hotel; and therefore, must offer an excellent service and influence the Guest decision to stay at the property. **What will I be doing?** As a Reservation Agent, you will serve as the first line of inquiry for room reservations within the...

About the role We are recruiting for an Airport Services Agent based in Riyadh, Kingdom of Saudi Arabia. In this role you will deliver excellent service at the airport, helping create a stress-free environment for customers travelling with Qatar Airways. You will ensure passengers receive total quality service and adhere to the safety policy and security...

Unique Aspect a company that own two retails store: Party Experts: Party Store. Scrubers : Medical Uniform Store. Our well known company named Unique Aspect is hiring for sales agent. We need **B2B sales agent** to sell our products and create business partnerships, based in Riyadh Fluent in English and Arabic and have the below qualifications: - High...

The main duty of a Call Centre - Agent is to respond to telephone inquiries about the company's services following standard scripts and procedures. To ensure calls are answered within predetermined time scales and are dealt with properly. Documents details of telephone conversation and actions taken. The incumbent is also responsible to correspond with Call...

We are currently seeking a highly motivated and customer-focused CONTACT CENTER AGENT to join our team. As a Contact Center Agent, you will play a critical role in ensuring customer satisfaction and maintaining the company's professional image. This is an excellent opportunity for individuals who are passionate about delivering exceptional customer service...

**Key Responsibilities**: - ** Inbound Customer Support**: - Handle in\outcoming calls from customers professionally and courteously. - Assist customers with product or service-related inquiries, concerns, and issues. - Provide accurate information and solutions to resolve customer problems. - ** Problem Resolution**: - Identify and analyze customer...

A Guest Service Agent answers hotel telephone and directs calls appropriate extension or room. Clearly communicate with guests regarding hotel information and emergencies. Contacts hotel executives and city services in cases of emergency. Positive initial contact point (telephone) in the hotel and optimal / efficient service. **What will I be...

A Guest Service Agent answers hotel telephone and directs calls appropriate extension or room. Clearly communicate with guests regarding hotel information and emergencies. Contacts hotel executives and city services in cases of emergency. Positive initial contact point (telephone) in the hotel and optimal / efficient service. **What will I be...

One of our clients in Saudi Arabia - Riyadh is hiring **Call Centre Agents** (Voice/Text Agent & Back office) Saudi Nationals and expatriates from Syria / Egypt / Jordan are encouraged to apply. **Skill Sets** - Klout score of minimum 41 - Bilingual : Arabic and English - fluent speaking and read/write - Keyboard proficiency and MS Office/PC skills -...