Store Manager

5 months ago


Riyadh, Saudi Arabia Chalhoub Group Full time

**Who we **are**

We are a leading partner for luxury across the Middle East. With more than 600 stores, 300 brands and over 65 years of experience in the region, we have become a major player in the beauty, fashion and gift sectors, by offering service excellence to our partners and delighting all our customers. We are moving fast from a traditional distributor and retailer for luxury in the Middle East, to a hybrid retailer bringing luxury experiences to the fingertips of customers everywhere.

To fuel the next stage of our growth we are looking to build a world class team. From physical retail through to supply chain and customer loyalty, we aim to use technology and data to continuously improve every aspect of our operations. We are looking for top talent to join us on this journey of exploring new horizons together.

**What you'll be doing**

At Chalhoub, creativity is a team effort Working as a Store Manager you are responsible for driving the store business, building a base of loyal VIP customers by recruiting and retaining them, managing the team and ensuring full adherence to the brand’s guidelines and store processes.

**Key Responsibilities**:

- Lead by example and represent the brand by communicating its values and philosophy though all activities and interactions with customers and other team members
- Define, execute and monitor the store action plan to achieve sales targets and KPIs.
- Manage the customer database to build strong relationship with customers and create future potential selling opportunities
- Stay ahead of latest trends, products and competitors and share feedback with relevant stakeholders in the back-office team.
- Think hybrid by leveraging all type of point of sales online and offline.
- Team Leadership and Development
- Provide a clear vision to the team about the business and store’s vision and key directions
- Identify, recruit, develop and retain strong talents
- Create a positive work environment based on trust, respect and fairness and be the voice of the employees when needed by sharing any of their feedback, challenges and concerns with the leadership and HR teams.
- Act as a coach for the team members and promote growth mindset by leveraging the Group’s available learning tools and platforms an constantly monitor the team’s development plans and professional growth.
- Ensure performance improvement plans are discussed and documented in a transparent manner.

**Customer Experience**
- Develop the omnichannel mindset among the team by constantly promoting the different touchpoints of the customer experience (physical and digital), the clienteling approach and techniques with a focus on VIPs, leveraging customer data to proactively catering to their needs and preferences, the brand’s ecommerce business including different activities, offerings, activations, etc.
- Recruit new clients and convert them into loyal VIP customers by providing them with an excellent experience and constantly networking with them

**Operational Excellence**
- Ensure all sales and operational policies and procedures are followed and maintained in the store.
- Ensure e-commerce orders are prepared and processed within the set SLAs in terms of time and quality and no fulfillment action is pending in the store.
- Leverage available technology tools when available to support customer experience in and outside of store (Clienteling app, OMS, Business Whatsapp, etc.) and ensure the team is well versed with it or overwise trained on it.
- Ensure all operating standards are followed from stock replenishment to organizing displays as per the brand’s VM guidelines.
- Ensure that all processes are compliant with legal, safety, security, retail store operations and HR guidelines, work closely with relevant teams to constantly improve them and escalate any issues or concerns for prompt action.
- Ensure a healthy floor coverage by analyzing historical traffic data and anticipating peak hours

**What you'll need to succeed**
- Minimum 2 Years experience as a Store Manager.

**What we can offer you**

With us, you will turn your aspirations into reality. We will help shape your journey through enriching experiences, learning and development opportunities and exposure to different assignments within your role or through internal mobility. Our Group offers diverse career paths for those who are extraordinary, every day.

We recognize the value that you bring, and we strive to provide a competitive benefits package which includes health care, child education contribution, remote and flexible working policies as well as exclusive employee discounts. To view all our perks and benefits, click here.

**We Invite All Applicants to Apply**

It Takes Diversity Of Thought, Culture, Background, Differing Abilities and Perspectives to truly Inspire, Exhilarate and Delight our customers. At Chalhoub Group, we are committed to inclusion and diversity.


  • Store Manager

    5 months ago


    Riyadh, Saudi Arabia Comprehensive Business Services CBS Full time

    **Our client, a leading company in supply, in electromechanical systems and smart buildings is seeking a Store Manager**: As a Store Manager you will play a crucial role in overseeing the daily operations of our retail store. Your responsibilities will include managing staff, ensuring excellent customer service, and driving sales performance. - Lead and...

  • Store Manager

    4 months ago


    Riyadh, Saudi Arabia Whitecollars Full time

    **Company Description**: Our client is a Saudi retail and E-commerce company working in the field of home têxtiles and accessories since 1997, they specialize in premium bedding and bath linens in the Saudi market. and offer a wide variety to meet all customer preferences. Their core commitment is to provide top quality at reasonable prices, ensuring...

  • Store Manager

    5 months ago


    Riyadh, Saudi Arabia Al-Futtaim Full time

    Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more...

  • Store Manager

    5 months ago


    Riyadh, Saudi Arabia Eram Talent Full time

    **Position Summary**: Eram Talent is currently seeking a highly motivated and experienced Store Manager to lead our retail operations in the fashion industry. As the Store Manager, you will be responsible for driving sales, managing operations, and ensuring exceptional customer service to provide a memorable shopping experience for our esteemed clientele. At...

  • Store Manager

    5 months ago


    Riyadh, Saudi Arabia Chalhoub Group Full time

    **INSPIRE | EXHILARATE | DELIGHT** For over six decades, Chalhoub Group has been a partner and creator of luxury experiences in the Middle East. The Group, in its endeavour to excel as a hybrid retailer, has reinforced its distribution and marketing services with a portfolio of eight owned brands and over 300 international brands in the luxury, beauty,...

  • Store Manager

    5 months ago


    Riyadh, Saudi Arabia Chalhoub Group Full time

    **Who we **are** We are a leading partner for luxury across the Middle East. With more than 600 stores, 300 brands and over 65 years of experience in the region, we have become a major player in the beauty, fashion and gift sectors, by offering service excellence to our partners and delighting all our customers. We are moving fast from a traditional...


  • Riyadh, Saudi Arabia Rawaj - Human Capital Management Full time

    A Well-known Saudi company operating across 15 sectors, including construction, energy, chemicals, and mining, is actively looking for an experienced Store Manager to join their team. **Key Accountabilities**: - Organize goods within the store following standard procedures - Supervise warehouse operations for optimal efficiency. - Ensure proper maintenance...

  • Retail Store Manager

    5 months ago


    Riyadh, Saudi Arabia MHG Full time

    Job Title**:Retail Store Manager** "In Build Station, we are looking for Store Managers are Retail Management Professionals who aid in the day-to-day operations of a retail store, such as overseeing employees and their schedules among other duties. They often must foster customer satisfaction by interacting with patrons directly. Managers also maintain...

  • Retail Store Manager

    5 months ago


    Riyadh, Saudi Arabia JVJ Recruitment & Marketing Full time

    Urgently looking for a female, Arabic speaking Retail Manager for an exclusive store in Riyadh. Must have experience with inventory, stock-taking, layout of the items in the store, etc. Must have experience using the till register system. A competitive salary + benefits are offered. Start date is as soon as possible. **Salary**: ﷼1.00 - ﷼2.00 per...

  • Store Keeper

    5 months ago


    Riyadh, Saudi Arabia Career Maker Full time

    We are looking for an organized, experienced store keeper to be responsible for all stock, staff management, and planning promotional campaigns for the store. To be successful as a storekeeper you must be able to multitask and perform under pressure while remaining professional with customers. A good storekeeper is able to manage stock by keeping a record...

  • Store Manager

    5 months ago


    Riyadh, Saudi Arabia CharterHouse Full time

    **Job description**: Charterhouse is working in partnership with a globally renowned Luxury Fashion Maison brand who is respected for its craftmanship and artisanal techniques in RTW and Accessories. Our client is looking to hire a Store Manager to represent the brand as a true brand ambassador and role model, responsible for the day-to-day operations of the...

  • Store Manager

    5 months ago


    Riyadh, Saudi Arabia Charterhouse Full time

    The Role Charterhouse is working in partnership with a globally renowned Luxury Fashion Maison brand who is respected for its craftmanship and artisanal techniques in RTW and Accessories. Our client is looking to hire a Store Manager to represent the brand as a true brand ambassador and role model, responsible for the day-to-day operations of the boutique....


  • Riyadh, Saudi Arabia Chalhoub Group Full time

    **INSPIRE | EXHILARATE | DELIGHT** For over six decades, Chalhoub Group has been a partner and creator of luxury experiences in the Middle East. The Group, in its endeavour to excel as a hybrid retailer, has reinforced its distribution and marketing services with a portfolio of eight owned brands and over 300 international brands in the luxury, beauty,...

  • Store Manager

    5 months ago


    Riyadh, Saudi Arabia Chalhoub Group Full time

    **INSPIRE | EXHILARATE | DELIGHT** For over six decades, Chalhoub Group has been a partner and creator of luxury experiences in the Middle East. The Group, in its endeavour to excel as a hybrid retailer, has reinforced its distribution and marketing services with a portfolio of eight owned brands and over 300 international brands in the luxury, beauty,...

  • Female Store Manager

    5 months ago


    Riyadh, Saudi Arabia Lals Group Full time

    Completes store operational requirements by scheduling and assigning employees; following up on work results. - Maintains store staff by recruiting, selecting, orienting, and training employees. - Maintains store staff job results by coaching, counseling, and disciplining employees; planning, monitoring, and appraising job results. - Achieves financial...


  • Riyadh, Saudi Arabia Chalhoub Group Full time

    **Who we **are** We are a leading partner for luxury across the Middle East. With more than 600 stores, 300 brands and over 65 years of experience in the region, we have become a major player in the beauty, fashion and gift sectors, by offering service excellence to our partners and delighting all our customers. We are moving fast from a traditional...


  • Riyadh, Saudi Arabia King Faisal Specialist Hospital and Research Centre Full time

    Manages the daily activities of Stores and Warehouse and supervises the receiving, storing, and distribution of warehouse stock and supplies to housing units. Ensures that the Hospital policies and procedures are applied. **Essential Responsibilities and Duties**: 1.Evaluates work orders upon receipt, checks work schedule of subordinates, and assigns the...

  • Store Customer Advisor

    7 months ago


    Riyadh, Saudi Arabia Ermenegildo Zegna Full time

    The Store Customer Advisors transforms the store visit into a memorable luxury shopping experience, as Brand Ambassadors they engage the Customers in the discovery of our heritage through stories and creating an atmosphere of passion and enthusiasm for the Zegna collections. The Customer Advisors builds a relationship with each customer that lasts over time,...


  • Riyadh, Saudi Arabia Geekay Gaming Full time

    _**This job is only for Saudi nationals.**_ **Job Profile**: - Communicate Stock alert. - Ensure price changes are done. - Monitoring of Offer activation and deactivation. - Inter store transfers. - Assist in stock requests with the manage. - Cash Deposits. - Ensuring Cleanliness of the store. - Maintaining customer requests. - Managing repairs and other...

  • Store Manager

    5 months ago


    Riyadh, Saudi Arabia Fendi Full time

    **Position**: As a Store Manager you will be the main FENDI Ambassador, promoting the brand DNA in the market while exceeding sales targets and KPIs. Through a constant coaching and motivation of your team, you will strengthen the relationship with the clients by promoting FENDI history, craftmanship, quality of materials and creativity, always ensuring...