Guest Services Associate

3 days ago

Makkah, Saudi Arabia Marriott International, Inc Full time

**Posting Date** Apr 12, 2021

**Job Number** 21033704

**Job Category** Rooms & Guest Services Operations

**Location** Le Méridien Al Hada, Al Hada Ring Road, Taif, Saudi Arabia, Saudi Arabia VIEW ON MAP

**Brand** Le Méridien

**Schedule** Full-Time

**Relocation?** N

**Position Type** Non-Management

**Located Remotely?** N

At Le Méridien, we believe in helping guests unlock the unexpected and engaging experiences each destination has to offer. Our guests are curious and creative, cosmopolitan, culture seekers that appreciate sophisticated, timeless service. We provide original, chic and memorable service and experiences that inspire guests to unlock the destination. We’re looking for curious, creative and well-informed people to join our team. If you appreciate connecting with like-minded guests and have a deep desire to create unexpected experiences, we invite you to explore career opportunities with Le Méridien.

***

Process all guest check-ins, check-outs, room assignments, and room change/late check-out requests. Secure payment; activate/reissue room keys. Ensure rates match market codes, document exceptions. Verify/adjust billing for guests. Communicate to appropriate staff when guests are waiting for an available room. Advise guest of messages. Clear departures in computer system. Coordinate with Housekeeping to track room status and guest concerns. File guest paperwork or documentation. Operate telephone switchboard station. Run and check daily reports, contingency lists, and credit card authorization reports. Supply guests with directions and information. Answer, record, and process all guest calls, requests, questions, or concerns; follow up to ensure each has been met to guests’ satisfaction. Arrange transportation for guests/visitors. Count and secure bank at beginning and end of shift. Cash-guests' checks, process all payment types, vouchers, paid-outs, charges, and provide change. Notify Loss Prevention/Security of any reports of theft.

Follow company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships; support team to reach common goals; listen and respond appropriately to the concerns of employees. Comply with quality assurance standards. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
- Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law._

  • Guest Experience Expert

    5 days ago

    Makkah, Saudi Arabia Marriott International, Inc Full time

    **หมายเลขงาน** 23126311 **ประเภทของงาน** Rooms & Guest Services Operations **สถานที่** Sheraton Jeddah Hotel, North Corniche, Jeddah, Saudi Arabia, Saudi Arabia ดูบนแผนที่ **ตารางการทำงาน**...

  • F&b Service Expert

    3 days ago

    Makkah, Saudi Arabia Marriott International, Inc Full time

    **Job Number** 23127599 **Job Category** Food and Beverage & Culinary **Location** The Ritz-Carlton Jeddah, Al Hamra District, Southern Corniche, Jeddah, Saudi Arabia, Saudi Arabia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Our jobs aren’t just about putting food on the table...

  • Luxury Service Concierge

    1 day ago

    Makkah, Makkah Province, Saudi Arabia Raffles Hotels & Resorts Full time

    Company OverviewRaffles Makkah Palace is a luxury hotel that promises exceptional standards and Arab hospitality values. With 214 Suites & duplex Villas, the hotel offers breathtaking views of the Masjid Al Haram, the Holy Ka'aba and the city. Our four outlets serve a unique blend of local cuisine and international dishes in a welcoming atmosphere. Guests...

  • Guest Arrival Expert

    3 weeks ago

    Makkah, Saudi Arabia Marriott International, Inc Full time

    **رقم الوظيفة** 23039093 **التصنيفات** Rooms & Guest Services Operations **الموقع** Sheraton Jeddah Hotel, North Corniche, Jeddah, Saudi Arabia, Saudi Arabia عرض على الخريطة **الجدول الزمني** Full-Time **هل تقع في مكان بعيد؟** N **إمكانية الانتقال إلى موقع آخر؟**...

  • Guest Experience Expert

    3 days ago

    Makkah, Saudi Arabia Marriott International, Inc Full time

    **Nº do Cargo** 22156250 **Categoria de emprego** Rooms & Guest Services Operations **Local** Sheraton Jeddah Hotel, North Corniche, Jeddah, Saudi Arabia, Saudi Arabia VER NO MAPA **Horário** Full-Time **Localização remota?** N **Remanejamento?** N **Tipo de cargo** Non-Management - A Marriott International é uma empresa que oferece oportunidades...

  • Service Ambassador

    3 days ago

    Makkah, Makkah Province, Saudi Arabia Abroad Work Full time

    Job OverviewWelcome to Abroad Work, where we strive to provide exceptional dining experiences for our guests. As a key member of our team, you will play a vital role in ensuring our customers receive the highest level of service.

  • Guest Experience Expert

    2 weeks ago

    Makkah, Saudi Arabia Marriott International, Inc Full time

    **رقم الوظيفة** 23011731 **التصنيفات** Rooms & Guest Services Operations **الموقع** Assila a Luxury Collection Hotel Jeddah, Prince Mohammed Bin Abdulaziz Street, Jeddah, Saudi Arabia, Saudi Arabia عرض على الخريطة **الجدول الزمني** Full-Time **هل تقع في مكان بعيد؟** N **إمكانية...

  • Guest Experience Expert

    2 weeks ago

    Makkah, Saudi Arabia Marriott International, Inc Full time

    **Nº do Cargo** 23103598 **Categoria de emprego** Rooms & Guest Services Operations **Local** Le Méridien Al Hada, Al Hada Ring Road, Taif, Saudi Arabia, Saudi Arabia VER NO MAPA **Horário** Full-Time **Localização remota?** N **Remanejamento?** N **Tipo de cargo** Non-Management - A Marriott International é uma empresa que oferece oportunidades...

  • Admin Assistant

    3 days ago

    Makkah, Saudi Arabia Marriott International, Inc Full time

    **Job Number** 23034410 **Job Category** Administrative **Location** Sheraton Jeddah Hotel, North Corniche, Jeddah, Saudi Arabia, Saudi Arabia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** - Provides administrative support for the Engineering department. This includes but is not...

  • Delivery Associate

    4 days ago

    Makkah, Makkah Province, Saudi Arabia Abroad Work Full time

    **About Abroad Work**We are a leading package delivery service in Mecca, committed to providing top-notch services to our customers. As a Courier Delivery Associate, you will be responsible for safely and timely delivering packages across the city.**Key Responsibilities:**Safely deliver packages to customers within agreed-upon timeframesMaintain accurate...

  • Guest Experience Expert

    5 days ago

    Makkah, Saudi Arabia Marriott International, Inc Full time

    **职位编号** 23014695 **工作类别** Rooms & Guest Services Operations **地点** Sheraton Jeddah Hotel, North Corniche, Jeddah, Saudi Arabia, Saudi Arabia 在地图中查看 **编制** Full-Time **远程申请?** N **重新安置？** N **职位类型** Non-Management -...

  • Mgr-guest Relations

    3 days ago

    Makkah, Saudi Arabia Marriott International, Inc Full time

    **Номер вакансии** 24068134 **Категория работы** Rooms & Guest Services Operations **Рез.** The Jeddah EDITION, 7044 Corniche Road, Jeddah, Saudi Arabia, Saudi Arabia УВИДЕТЬ НА КАРТЕ **График** Full-Time **Удаленное расположение?** N **Возможен ли переезд?**...

  • Specialist -marketing

    1 week ago

    Makkah, Saudi Arabia Marriott International, Inc Full time

    **Job Number** 22141760 **Job Category** Sales & Marketing **Location** Jeddah Marriott Hotel Madinah Road, 6939 Al-Madinah Al-Monawarah Road, Jeddah, Saudi Arabia, Saudi Arabia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Assist management in training, evaluating, counseling, and...

  • Aesthetic Nurse in Saudi Arabia

    2 weeks ago

    Makkah Al Mukarramah, Saudi Arabia Antal International Full time

    Job Description **Overview** Full Time Registered Nurse (RN) positions are available for one of the biggest Medical Centers in Jeddah-Saudi Arabia We are a seeking positive, energetic, licensed Registered Nurse (RN) with prescriptive privileges and exceptional customer service & interpersonal skills to join a fast-growing, fast-paced team. **Position...

  • Heart of House Specialist

    7 days ago

    Makkah, Saudi Arabia Marriott International, Inc Full time

    **Job Number** 22154227 **Job Category** Food and Beverage & Culinary **Location** Sheraton Makkah Jabal Al Kaaba Hotel, Jabal Al Kaaba, Makkah, Saudi Arabia, Saudi Arabia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Our Utility Cleaners play an important role in support of a number...

  • Room Service Manager

    3 weeks ago

    Makkah, Saudi Arabia Emprego SA Full time

    **About Us** As the world’s largest family of luxury Hotels, we all take great pride in being genuine ambassadors of the InterContinental®brand. Shaped by decades of international know-how and local insights, our passion for luxury travel spans cultures and customs. Inspiring us to create warm and sophisticated experiences for those seeking a richer...

  • Guest Experience Expert

    2 weeks ago

    Makkah, Saudi Arabia Marriott International, Inc Full time

    **Número de Empleo** 22169083 **Categoría de Empleo** Rooms & Guest Services Operations **Ubicación** Le Méridien Towers Makkah, Kudai Road, Makkah, Saudi Arabia, Saudi Arabia VER EN MAPA **Horario** Full-Time **¿Ubicación remota?** N **¿Reubicación?** N **Tipo de Posición** Non-Management **Descripción del Trabajo** Nuestro trabajo no...

  • Guest Experience Expert

    5 days ago

    Makkah, Saudi Arabia Marriott International, Inc Full time

    **Número de Empleo** 23126311 **Categoría de Empleo** Rooms & Guest Services Operations **Ubicación** Sheraton Jeddah Hotel, North Corniche, Jeddah, Saudi Arabia, Saudi Arabia VER EN MAPA **Horario** Full-Time **¿Ubicación remota?** N **¿Reubicación?** N **Tipo de Posición** Non-Management **Descripción del Trabajo** Nuestro trabajo no...

  • Assoc. Mgr

    5 days ago

    Makkah, Saudi Arabia Microland Full time

    Additional details **Level **P4 **Requirement location **Saudi Arabia - Jeddah **Number of Position **1 **Employment type **ML **Cluster/Group **Microland Delivery **Business Unit **RUN - MIDDLE EAST **Department **B2B Shared **Job Description**: Associate SDM P4A for Infra managed services delivery

  • Housekeeping Coordinator

    7 days ago

    Makkah, Saudi Arabia Marriott International, Inc Full time

    **Job Number** 22154578 **Job Category** Housekeeping & Laundry **Location** Sheraton Makkah Jabal Al Kaaba Hotel, Jabal Al Kaaba, Makkah, Saudi Arabia, Saudi Arabia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Run sold room reports, verify room status, determine discrepant rooms,...