![Atkins](https://media.trabajo.org/img/noimg.jpg)
Desk Side and Technology Support Analyst
2 weeks ago
**Company Description**
Jobs for Humanity is collaborating with Atkins to build an inclusive and just employment ecosystem. We support individuals coming from all walks of life.
Company Name: Atkins
Join us in engineering a better future for our planet and its people.
AtkinsRéalis is a leading organization in design, engineering, and project management. We work together with people, data, and technology to improve the world's infrastructure and energy systems. Our diverse global team collaborates with clients and industry partners to create positive change.
We value strong relationships with our clients in the Middle East. Our shared vision is to develop sustainable infrastructure that promotes healthy living and vibrant communities for long-term benefit.
**We are looking for a Desk Side and Technology Support Analyst in Riyadh, Saudi Arabia.**
**Responsibilities**:
- Provide essential IT support for Atkins employees.
- Ensure timely resolution of IT incidents and requests.
- Troubleshoot desktop computing issues and deploy computer systems.
- Maintain service excellence and customer satisfaction.
- Manage IT equipment rooms and assets.
- Support new office setups and site projects.
- Effectively communicate technical issues to team members.
- Conduct training programs for team development.
**Requirements**:
- 3 years of IT Service Management experience.
- Proficiency in Corporate IT environments.
- Knowledge of hardware and software management processes.
- Experience in meeting Service Level Agreements.
- Strong business focus and customer service skills.
- Ability to learn and adapt to new technologies.
- Excellent communication and teamwork skills.
- IT certifications and knowledge of ITIL and Service Now.
**Benefits**:
- Competitive salary.
- Medical and life insurance.
- Company gratuity and bonus schemes.
- Annual flight allowance.
- Well-being program for personal support.
-
Desk Side and Technology Support Analyst
2 weeks ago
Riyadh, Saudi Arabia Atkins Full time**Company Description** Jobs for Humanity is collaborating with Atkins to build an inclusive and just employment ecosystem. We support individuals coming from all walks of life. Company Name: Atkins **Job Description** Join us in engineering a better future for our planet and its people.** AtkinsRéalis is a world-leading design, engineering and project...
-
Desk Side and Technology Support Analyst
5 days ago
Riyadh, Saudi Arabia AtkinsRéalis Full time**Join us in engineering a better future for our planet and its people.** AtkinsRéalis is a world-leading design, engineering and project management organization. We connect people, data and technology to transform the world's infrastructure and energy systems. Together, with our industry partners and clients, and our global team of consultants, designers,...
-
Desk Side and Technology Support Analyst
4 weeks ago
Riyadh, Saudi Arabia Atkins Full timeWe are looking for a Desk Side & Technology Support Analyst to be based in clients place (Remote location) **Purpose of the Team/Role** The Desk Side and Technology Support Analyst is the central point of contact for all IT related incidents and service requests. Their role is to both provide second line support for the Atkins Business. They are...
-
IT Service Desk Analyst
6 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia Wipro Technologies Full timeKey ResponsibilitiesThe Service Desk Analyst will be responsible for:Providing technical support to clients via phone, email, and chatTroubleshooting end-user issues and resolving them in a timely mannerMaintaining accurate records of all interactions with clientsEnsuring that the Service Level Agreement (SLA) is metYou will also be required to work...
-
Help Desk Technician
3 weeks ago
Riyadh, Saudi Arabia Abacus Technology Full timeOverview: Abacus Technology is seeking a Help Desk Technician to provide technical support for the U.S. military in the Kingdom of Saudi Arabia (KSA). This is a full-time OCONUS position. **Responsibilities**: Qualifications: **_ **_ **EOE/M/F/Vet/Disabled
-
Service Desk Operations Associate
6 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia Wipro Technologies Full timeJob DescriptionThe role of a Service Desk Analyst at Wipro Technologies involves providing primary user support and customer service to clients. This includes responding to queries from various channels, becoming familiar with client applications and processes, and learning fundamental operations of commonly-used software and hardware.The analyst will be...
-
Onsite Service Analyst
2 weeks ago
Riyadh, Saudi Arabia Informa Global Support Full time**Company Description** At Informa Global Support, we’re about connecting businesses and professionals with knowledge. From cutting-edge research to specialist digital demand, our reach is extensive. We’re the power behind a range of fantastic brands such as FAN EXPO, Omdia, World of Concrete and many more. Through cutting edge research we’re here to...
-
Technical Support Specialist
6 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia Wipro Technologies Full timeAbout the RoleWe are seeking an experienced Technical Support Specialist to join our team at Wipro Technologies. As a Service Desk Analyst, you will be the first point of contact for our B2B users who call our Service Desk to troubleshoot end-user issues.Your key responsibilities will include providing technical support to clients, troubleshooting issues,...
-
Help Desk Support Specialist Ii
4 weeks ago
Riyadh, Saudi Arabia Horizon Global Partners LLC Full time**HELP-DESK SUPPORT SPECIALIST II** **Responsibilities** - Utilizes product information or solution database to research, troubleshoot and deliver solution. - Advise users on methods, steps and actions to resolve and avoid future issues and provides documentations as needed. - Documents incidents using help desk systems or tools. - Properly escalates...
-
Analyst Data Engineering
2 weeks ago
Riyadh, Saudi Arabia DXC Technology Full time**Essential Job Functions**: - Contribute to data engineering tasks and projects, including data processing and data integration. - Support data pipeline development and maintenance. - Collaborate with colleagues to meet data requirements and ensure data quality. - Assist in data analysis for insights and reporting. - Follow data engineering standards and...
-
Service Desk Analyst
2 weeks ago
Riyadh, Saudi Arabia Wipro Limited Full timeRiyadh, Saudi Arabia - Tech Hiring - 3080728 **_Role Purpose_** - The purpose of this role is to the first point of contact for the B2B users who call Wipro Service Desk to troubleshoot appropriate end user issues in line with Wipro’s Service Desk objectives_ **_Do_** - **Be responsible for primary user support and customer service** - _Learn fundamental...
-
Service Desk Analyst
6 days ago
Riyadh, Saudi Arabia Wipro Limited Full timeOverview: **_ Role Purpose_** - The purpose of this role is to the first point of contact for theB2B users who call Wipro Service Desk to troubleshoot appropriate enduser issues in line with Wipro’s Service Desk objectives_ **_ Do_** - ** Be responsible for primary user support and customer service** - _ Learn fundamental operations of commonly-used...
-
End-user Training Analyst
3 weeks ago
Riyadh, Saudi Arabia King Faisal Specialist Hospital and Research Centre Full timeCoordinats end-user training-related logistics and for overseeing the execution of end-user training. Ensures that effective training is available in a timely manner, maximizes the efficiency and impact of training delivery, and minimizes the disruption to the business posed by training. **Essential Responsibilities and Duties**: 1.Establish schedules for...
-
Technology Support Expert
2 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia Foster and Partners Full timeJob Requirements\The Regional IT Support Analyst will be responsible for:\Providing timely and effective IT support and guidance to employees\Collaborating with the Regional IT Manager and wider IT team to identify and resolve IT issues\Developing and maintaining relationships with employees to understand their IT needs and requirements\Identifying and...
-
Desktop Euc Support L1
2 weeks ago
Riyadh, Saudi Arabia Iron Systems Full timeResponsibilities:_ - Manage Desktop Devices (hardware, software, and connectivity) incidents through to resolution. - Strong knowledge on Windows, MAC & IMAC troubleshooting, and desk side support services. - Manage hard and soft break-fix services for laptops and desktops. - Support, Manage, Optimize and Maintain the configuration and installation of the...
-
Manager, Service Desk
2 weeks ago
Riyadh, Saudi Arabia King Faisal Specialist Hospital and Research Centre Full timesupporting and leading the implementation of the long-term vision of the Service Desk Section and for leading all activities and staff within this Section. Leading the Section that serves as the “one-face” of HITA to the broader organization. This job develops and delivers proactive and innovative services designed to achieve high customer satisfaction...
-
Help Desk Technician
2 weeks ago
Riyadh, Saudi Arabia Jadeer Full time**Are you a Help Desk Technician with a passion for providing exceptional IT support? Join us!** **About Our Client**: We are hiring for a reputable software company in KSA known for its outstanding IT support services. This company is dedicated to ensuring smooth and efficient IT operations for its clients. **The Role**: As a Help Desk Technician, you...
-
Computer Support Engineer
4 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia Iron Systems, Inc Full timeJob DetailsWe are seeking a skilled Desktop Support EUC L1 professional to join our team at Iron Systems, Inc. This role will involve providing technical support and services to our clients, ensuring seamless operations and optimal device performance.Main Responsibilities:Manage and resolve Desktop Device incidents through to completion.Provide IMAC and desk...
-
IT Support Specialist
4 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia Iron Systems, Inc Full timeJob DescriptionWe are seeking a skilled Desktop Support EUC L1 professional to join our team at Iron Systems, Inc. This role will be responsible for providing top-notch technical support and services to our clients.Responsibilities:Manage and resolve Desktop Device incidents through to completion.Provide IMAC and desk side support services to ensure seamless...
-
Tax Refund Analyst
2 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia هيئة الزكاة والضريبة والجمارك Full timeAbout the RoleThis is an exciting opportunity for a talented Tax Refund Analyst to join our team at هيئة الزكاة والضريبة والجمارك. As a Tax Refund Analyst, you will be responsible for analyzing and evaluating refund applications to ensure compliance with relevant laws and regulations.Key Responsibilities:Analyze Refund Applications:...