
Call Center
3 weeks ago
Provide a high level of customer service and professional communication skills
- Maintain a thorough knowledge of all departments, Bupa Arabia network, products and services so that customers are provided accurate information on networks, treatments, paperwork requirements, and general queries with confidence at all times
- Resolves and inputs provider/client requests into CRM according to established guidelines.
- Ensures proper, accurate records, files, databases are set up and maintained.
- Highlight any recurring problems that are identified and then direct the information accordingly so that corrective actions can be taken promptly
- Ability to use and interpret multiple systems for preauthorizations, claims research, contract interpretation,and provider network status
- Capacity to understand and interpret client and provider contracts while working with callers
- Provides customer satisfaction to both internal and external customers and strives to continuously improve service deliver.
- Deal competently with customer complaints and take all possible actions to resolve the issue to their fullest satisfaction with mínimal intervention of supervisors
**Skills**:
- Customer Service, Sales or Call Center
- Ability to multi-task in a fast paced changing environment and work well under stress
- Strong trouble shooting, problem-solving and analytical skills
- Excellent follow up skillsAbility to resolve issues of conflict in a tactful and professional manner and to effectively diffuse irate callers
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Call Center Agent
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جدة, Saudi Arabia aljomaih tyres Full timeRequirements: - Saudi National - Minimum of 2 years of experience in a call center or customer service role - Fluent in English - Available to start immediately نوع الوظيفة: دوام كامل الراتب المدفوع: ﷼٥٬٠٠٠٫٠٠ لكل شهر
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Call Center
1 week ago
جدة, Saudi Arabia Bupa Arabia Full timeProvide a high level of customer service and professional communication skills. - Maintain a thorough knowledge of all departments, Bupa Arabia network, products and services so that customers are provided accurate information on networks, treatments, paperwork requirements, and general queries with confidence at all times. - Highlight any recurring problems...
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Healthcare Center
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Quantity Surveyor
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Estimation Engineer
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Construction Manager
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