Department Manager I
2 weeks ago
Overview:
Element has an opportunity for a **Department Manager**.
The primary function of this role is to develop and build highly performing teams across units in Dammam, Jeddah, Riyadh, Tabuk and Neom, assuming a strategic role in the overall management and performing a variety of leadership responsibilities within the assigned location, to ensure technical excellence, efficiency in delivery, resource allocation, client management, HSE & Quality management, while actively interacting with other laboratory managers, finance managers, business development managers and HSE & Quality team members
This position will be based in **Dammam, Saudi Arabia.**
**Responsibilities**:
- Responsible for setting up operational units across varied locations in Riyadh, Jeddah, Neom, Tabuk, Dammam and for managing and monitoring their operations to ensure profitability and analysing profit/loss periodically
- Work closely with sales team Drive profitable sales expansion with a focus on acquiring new and re-engaging with dormant accounts, while growing existing clients
- Responsible and accountable to assigned direct reporting staff and indirect departmental decisions including hiring, performance management, overtime management etc
- Work with supervisors to ensure that work schedules are maintained and balanced ,while maintaining an environment of respect, dignity, and discipline across the departments, developing and maintaining positive employee relations
- Consult on various ways of testing requested by the client and provide alternatives and "up" selling with the various add on testing capabilities
- Advise team on technical issues with regard to the successful and timely completion of projects and serve as key member of and contributor to, the lab's leadership team in the development and implementation of the lab's strategic direction
- Responsible for the department's safety performance and awareness; spearheads and manages initiatives that drive a culture of safety first
- Under the direction of the General Manager, helps lead the efficient operation and growth of the assigned department
- Assists in the engineering and coordination of projects from start to finish
- Works to assure quality, timeliness, consistency and accuracy of test reports
- Demonstrate knowledge of Element capabilities, processes and expertise to be able to clearly explain the benefits of Element testing services
- Represents Element with the highest levels of integrity and professionalism at all times
- Responsible for promoting and ensuring the Element quality assurance and safety program initiatives are executed upon
- Work with assigned staff to ensure work schedules are maintained and balanced
- Maintain an environment of respect and dignity within the department covering employee interactions and problem solving while ensuring work rules are known and followed
- Manages a team with fairness and consistency and takes interest in the development of direct reports
- Provide general administrative functions as required (invoicing, job list upkeep, supply report data for creation)
- Review testing services and promote additional capacity and process improvement
- Translate technical requirements of the client into providing pricing, timing and technical knowledge for quoting and commercial efforts
Skills / Qualifications:
- Bachelor’s degree (B.A. or B.S.) from a four year college or university and / or a minimum of 5 years’ experience in a leadership role with a diploma or GED certificate preferred
- Working knowledge of laboratory safety with extensive knowledge of the current suite of testing capabilities
- Ability to read and interpret test specifications, drawings, test plans and/or blueprints
- Ability to lift
50 lbs. on occasion and stand on feet for long periods of time
- Technical leadership is vital to the production and operation of assigned tests with advanced working knowledge to operate various testing equipment
- Ability to communicate (written and oral) effectively with clients and colleagues with great attention to detail and timing of results
- Proven ability to multi task and work under strict time lines
- Organizational, problem-solving and conflict resolution skills to effectively establish and maintain two-way communications to understand the needs and concerns
- Understanding of continuous improvement disciplines such as Six Sigma, Kaizen, Lean Manufacturing, 5S, etc. preferred
LI - AN1
Company Overview:
Element is one of the fastest growing testing, inspection and certification businesses in the world. Globally we have more than 9,000 brilliant minds operating from 270 sites across 30 countries. Together we share an ambitious purpose to ‘Make tomorrow safer than today’.
When failure in use is not an option, we help customers make certain that their products, materials, processes and services are safe, compliant and fit for purpose. From early R&D, through complex regulatory approvals and into product
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