Specialist, Dispatch Iii

5 days ago

المملكة العربية السعودية, Saudi Arabia Ma’aden Full time

**ACCOUNTABILITIES**:
**Focus Area**
Maintain Dispatch Fleet Management Systems infrastructures operating systems, software’s, and hardware’s such install the FMS hardware in the units (shovels, trucks, drills, and auxiliaries), and Dispatch communication infrastructures such WIFI hotspot and radio communication. Conduct regular PM for the FMS hardware’s, troubleshot and diagnose malfunction system, apparatus, and components, using test equipment and hand tools to locate the cause of the breakdown and fix the problem.

**Operational / Functional**:

- Consistently delivers on all service level agreements
- Quality results through cost effective service and on time support
- Cost awareness and control
- technical expertise and advice
- technical/operating systems and models
- HSE targets
- Participate in solving problems within a team context involving multiple stakeholders
- Identify stakeholder needs to set specific technical requirements (with guidance)
- Independent idea generation within team context (operational impact)
- Analyze work processes and implement actions to improve own technical performance
- Conform to quality standards, specifications, and technical requirements
- Demonstrate understanding of own function's quality standards
- Contribute to decisions and/or carry out tasks which optimize total cost of ownership
- Balance cost, schedule, quality as per risk level (with guidance)

**Leadership**:

- Understand, support, and live the Ma'aden vision, values, and goals
- Takes accountability for personal improvement, personal development, skills development, and effectiveness
- Supports and articulate personal goals that are aligned to the business direction, that lead to personal development and effectiveness; Continuously strives to improve personal mastery, professional growth, and business skills (ensuring technical/professional development in specialist area)
- Establish professional standards for work, project plans and organization to ensure service provision and effective individual contribution
- Conduct analysis to formulate recommendations and design solutions and implement them effectively, problem solving and decisions quality - Analyzed, formulated recommendations, designed solutions, and implemented them effectively
- Progress monitoring, reporting and corrective action.
- Statutory compliance and professional practices.
- Act as coach and mentor within team
- Ensuring continuous personal and professional growth and development
- Facilitating transformation and change in respect to procedures
- Facilitating continuous improvement
- Continuously communicate technical and professional concepts and developments to customers

**Relationships**:

- Build constructive working relationships with manager, peers, clients, and other service providers (all stakeholders) to ensure effective stakeholder relationships
- Supports peers/team members to achieve team objectives through knowledge sharing, networking and collaboration with colleagues and other teams
- Maintain Manager and peer relationships marked by professional communication, behavior and actions that results in high levels of credibility, trust and respect throughout the business unit or function
- Consistently meet customer and business requirements through technical/professional communication
- Puts forward new ideas, thinking and approaches adopted and supported by the business.
- Build credibility and constructive working relationship with multi-disciplinary project teams
- Create and maintain well developed internal network.

**Qualification**:

- Bachelor’s degree on Electronic Engineering or IT.
- Minimum 12 years in maintenance Fleet Management System (Dispatch) hardware’s including FMS’s communication infrastructures such WIFI’s and radio communications. Experience in HxGN FMS, Cisco mesh network, and Motorola radio is preferable.
- Minimum of 10 years’ experience in big open-pit mining, and at least five years of experience using the HxGN Jigsaw FMS system in a similar environment.
- Advance PC skills and computer literacy including experience with the FMS software packages, reporting tools, and production monitoring/Fleet Management System tools.
- Experience and skill in protocol communication and interfacing sensors, instruments and ECU.
- Effective verbal and written communication skills
- Sound analytical and problem-solving skills.
- Competent in managing projects.
- Ability to cope with pressures and setbacks.
- Ability to follow instructions and procedures.
- Good persuading and influencing skills.
- Ability to think and interact globally.
- Ability to adapt and respond to change.
- Presentation and negotiation skills

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