Assistant Reservations Manager

3 weeks ago

Riyadh, Saudi Arabia Mövenpick Hotel and Residences Riyadh Full time

Company Description

Our Vision, we make moments

Mövenpick Hotels & Resorts (MH&R) is in the “moments” business. We’re intimately involved in important times in our guests lives. And you never know when a moment can be made. A simple smile in the lobby can create the positivity that turns a business trip into a new business celebration. An insider tip on the best way to spend a day can make an entire holiday. A romantic dinner for two can lead to a longer term partnership.

It doesn’t take much to make a moment. Just to be genuine. And human. And warm. And take steps to do the ordinary in an extraordinary way.

We understand that this vision cannot be achieved without great people who create and support work environments designed to produce exceptional results.

**Job Description**:

- Supports the budgetary process and the yearly strategy.
- Devises the yearly budget per segment, per day
- Determines sales strategy
- Determines yearly rate tables for all market segments
- Develops and steers the hotel’s Revenue strategy.
- Prepares forecasts and chairs the Revenue meeting
- Determines and implements pricing strategies and circulates the recommendations
- Nurtures relations with internet partners
- Updates rates and restrictions throughout all distribution channels
- Collects, integrates and studies market and competition data on a daily basis
- Produces benchmarking, GDS performance and other reports.
- Maintains work systems and tools.
- Maintain the revenue reporting system and analyze reservation patterns.
- Staying up to date on any software or data management trends.
- Be totally familiar with hotel products, rates, and promotions at all times.
Maintain up to date understanding of company products and rates and involvement in cross selling of these when required.
- Be aware of the strengths and weaknesses of all competing hotel and restaurant products and provide weekly regular updates after visiting competition hotels allocated for tracking purposes.
- Provide ongoing market intelligence by monitoring business sources and segments.
- Penetrate and saturate prospective and existing customer organizations for effective multi department selling.
- Assist the DOSM in pursuing new market segments to secure sales and prepare proposals for consideration.
- Positive communication of the hotel image to existing and potential customer at all times.
- Ensure that revenues and / or cost controls are maximized through proactive actions rather than reactive management.
- Report on trends in the industry and local markets.
- Attends the hotel’s revenue meetings as scheduled.

**Qualifications**:
Knowledge and Experience
- Bachelor’s Degree from a reputable hospitality school
- Minimum 7 - 8 years of revenue management experience or at least 2 years of experience in a similar capacity with proven records
- High degree of professionalism with strong understanding of global markets and business acumen
- Excellent reading, writing and oral proficiency in English language
- Proficient in MS Excel, Word, & PowerPoint

Additional Information
- Strong leadership and interpersonal skills
- Excellent communication and customer contact skills
- Results and service oriented with an eye for details
- Ability to multi-task, work well in stressful & high-pressure situations
- A team player & builder
- A motivator & self-starter
- Well-presented and professionally groomed at all times

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