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Senior Account Manager

2 months ago

Riyadh, Saudi Arabia Mrsool Full time

**About the Company**

Welcome to the world of Mrsool ✨Where on-demand delivery meets unparalleled user needs to deliver anything you desire. As one of the largest delivery platforms in the Middle East and North Africa (MENA) region, Mrsool has captivated users with its unique and seamless experience, earning it the highest ratings among all major delivery platforms on Apple's App Store and Google's Play Store.

What sets Mrsool apart is its commitment to providing an unmatched "order anything from anywhere" experience. This extraordinary feat is made possible by our extensive fleet of dedicated on-demand couriers. With their unwavering dedication, they ensure that your desired items reach your doorstep, no matter where you are.

Whether it's a late-night craving, a forgotten item, or a special gift for a loved one, Mrsool is here to deliver, quite literally. We take pride in our convenience, empowering you to get what you need when you need it, all at the tap of a button.

We seek a highly skilled and experienced Senior Account Manager to join our team. As a Senior Account Manager, you will be responsible for overseeing and managing key client accounts, ensuring their satisfaction and driving business growth.

**Responsibilities**:

- Develop and maintain strong, long-term relationships with key clients, understanding their business needs and goals
- Serve as the main point of contact for senior-level stakeholders within client organizations
- Provide exceptional customer service and support, addressing any concerns or issues that may arise
- Identify opportunities for upselling and cross-selling within existing accounts, maximizing revenue generation
- Collaborate with cross-functional teams to deliver products and services that meet client expectations
- Stay updated on industry trends and competitor activities, providing strategic insights and recommendations
- Prepare and present comprehensive reports on account performance, highlighting areas for improvement and growth

**Requirements**:

- 4+ proven experience as a Senior Account Manager or in a similar role, with a focus on strategic account management
- Excellent communication and interpersonal skills, with the ability to build and maintain strong client relationships
- Strong negotiation and problem-solving abilities, with a results-oriented mindset
- In-depth knowledge of the industry, market trends, and best practices
- Bachelor's degree in Business Administration, Sales, or a related field (Master's degree preferred)
- Demonstrated leadership skills, with the ability to mentor and guide junior account managers

**Benefits**

**What's in it for you?**
- The environment is an open space, flexible & fun, around the clock, around the region. We are more than great team & place to work; we respect and ensure equal opportunities, regardless of race, religion, ethnicity, origin, age, gender, disability and other legally protected characteristics_

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