Night Manager
4 weeks ago
**Additional Information**
**Job Number**24185367
**Job Category**Rooms & Guest Services Operations
**Location**The Ritz-Carlton Riyadh, AlHada Area, Mekkah Road, Riyadh, Saudi Arabia, Saudi Arabia, 11493
**Schedule**Full Time
**Located Remotely?**N
**Position Type** Management
**JOB SUMMARY**
Serves as the property Manager on Duty and directs all property operations during the overnight shift. Ensures that the highest levels of hospitality and service are provided during the overnight shift. Represents property management in resolving any guest or property related situation. Personally assisting in resolving any issues and completing tasks.
**CANDIDATE PROFILE**
**Education and Experience**
- High school diploma or GED; 5 years experience in the guest services, front desk, housekeeping, or related professional area.
OR
- 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 3 years experience in the guest services, front desk, housekeeping, or related professional area.
**CORE WORK ACTIVITIES**
**Monitoring Property Operations**
- Monitors and ensures compliance with all Guidelines to Operations.
- Ensures supervisors maintain adequate levels of department supplies.
- Ensures all employees are in proper uniform and are properly groomed (grooming standards in employee handbook).
- Ensures employees are working in a safe environment.
- Manages all period-end inventories.
- Directs, monitors, and assists all overnight staff.
- Ensures guest tracking scores and employee opinion survey goals are achieved.
**Supporting Profitability and Revenue Goals**
- Reviews financial statements, sales and activity reports, and other performance data to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement.
- Assists in the response and resolution of all guest issues received directly from guests or from Guest Relations.
- Assists accounts receivable clerk in all aspects of job and in keeping all invoices due below 60 days.
- Monitors that the supervisor is researching/processing all chargebacks and rebates on a timely basis.
- Administers plans and actions to keep chargebacks and rebates to a minimum.
- Ensures all employees are adhering to proper cash handling procedures and monitors overage/shortages.
- Manages employee hours.
- Works with the leadership team of the property to identify and implement action plans to prevent the reoccurrence of guest issues.
**Managing and Conducting Human Resources Activities**
- Promotes participation in property safety-related programs.
- Monitors employee attendance and records absences/tardiness.
- Promotes teamwork and employee morale.
- Ensures all employees are trained on specific aspects of their job and are aware of all resources to assist them in problem solving.
- Keeps employees informed regarding new operational procedures, standards, or programs.
- Ensures all employees have complete knowledge of emergency procedures.
- Ensures constant communication takes place between employees, supervisors and management.
- Provides orientation for new employees and ensuring all information is entered into computer.
- Helps direct supervisors to achieve their own development goals.
- Encourages employee relations through gifts, parties, outings.
- Creates incentives that will promote better service and profit for the property.
- Assists operations manager in processing employee payroll weekly.
- Solicits employee feedback, utilizes an “open door policy” and reviews employee satisfaction results to identify and address employee problems or concerns.
- Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and supports the Peer Review Process.
- Conducts annual performance appraisal with direct reports according to Standard Operating Procedures.
- Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law._
At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate.
Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.
Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully
-
Night Manager
7 days ago
الرياض, Saudi Arabia Kimpton Full time**About Us** Kimpton Hotels & Restaurants is the original boutique hotel company, which pioneered the concept of unique, distinctive, design-forward hotels in the San Francisco, California before expanding worldwide. Anchored in one-of-a-kind experiences, Kimpton spaces and experiences center on our guests, offering inspiring design that evokes curiosity to...
-
Resident Engineer
5 days ago
الرياض, Saudi Arabia Parsons Full timeThe Senior Resident Engineer will assist the **Project Manager (Fit Out)**in administering the operational functions of the day-to-day activities on the project, with specific duties related to fit-out during the night shift. They will supervise the work of the night shift site engineers and the work inspectors working on the construction supervision of fit...
-
Night Manager
4 weeks ago
الرياض, Saudi Arabia Marriott International, Inc Full time**Additional Information** **Job Number**24201422 **Job Category**Rooms & Guest Services Operations **Location**Marriott Riyadh Diplomatic Quarter, 6781 Abdullah AlSahmi Street, Riyadh, Saudi Arabia, Saudi Arabia, 12511 **Schedule**Full Time **Located Remotely?**N **Position Type** Management **JOB SUMMARY** Serves as the property Manager on Duty and...
-
Night Manager
13 hours ago
الرياض, Saudi Arabia Marriott International, Inc Full time**Additional Information** **Job Number**24201422 **Job Category**Rooms & Guest Services Operations **Location**Marriott Riyadh Diplomatic Quarter, 6781 Abdullah AlSahmi Street, Riyadh, Saudi Arabia, Saudi Arabia, 12511 **Schedule**Full Time **Located Remotely?**N **Position Type** Management **JOB SUMMARY** Serves as the property Manager on Duty and...
-
Rooms Manager
4 weeks ago
الرياض, Saudi Arabia Holiday Inn Full timeReady to lead from the front? We’re looking for a Rooms Manager to head up our front office and housekeeping departments. Setting the tone to deliver truly memorable guest experiences from first moment to last. A little taste of your day-to-day: Every day is different, but you’ll mostly be: - Directing everyday front office and housekeeping activity...
-
Rooms Manager
13 hours ago
الرياض, Saudi Arabia Holiday Inn Full timeReady to lead from the front? We’re looking for a Rooms Manager to head up our front office and housekeeping departments. Setting the tone to deliver truly memorable guest experiences from first moment to last. A little taste of your day-to-day: Every day is different, but you’ll mostly be: - Directing everyday front office and housekeeping activity...
-
Operations Leader, Ultra Fast
2 weeks ago
الرياض, Saudi Arabia Afaq - Logistics Branch - J05 Full timeBachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience - 3+ years of employee and performance management experience - Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays - 1+ years of performance metrics, process improvement or lean techniques experience
-
Otr Manager
4 weeks ago
الرياض, Saudi Arabia Afaq Q Tech General Trading Full time1+ years of employee and performance management experience - Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience - Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays - Can push and pull wheeled dollies loaded with products up to 100 pounds during shifts - At Amazon, we're working to be the...
-
Front Office Supervisor
2 weeks ago
الرياض, Saudi Arabia SOFITEL Full time**Company Description** Sofitel Riyadh Hotel & Convention Center: A Symphony of French Elegance and Saudi Arabian Warmth** The Sofitel Riyadh is dedicated to providing a five-star experience characterized by luxury, elegance, and impeccable service. The hotel's commitment to personalized attention ensures that each guest's stay is not just comfortable but...
-
Hse Inspector
2 weeks ago
الرياض, Saudi Arabia WSP Full time**What if you could do the kind of work the world needs?** At WSP, you can access our global scale, contribute to landmark projects and connect with the brightest minds in your field to do the best work of your life. You can embrace your curiosity in a culture that celebrates new ideas and diverse perspectives. You can experience a world of opportunity and...
-
Director of Sales
2 days ago
الرياض, Saudi Arabia Kimpton Full time**About Us** Kimpton Hotels & Restaurants is the original boutique hotel company, which pioneered the concept of unique, distinctive, design-forward hotels in the San Francisco, California before expanding worldwide. Anchored in one-of-a-kind experiences, Kimpton spaces and experiences center on our guests, offering inspiring design that evokes curiosity to...
-
Director of Sales and Marketing
2 days ago
الرياض, Saudi Arabia Kimpton Full time**About Us** Kimpton Hotels & Restaurants is the original boutique hotel company, which pioneered the concept of unique, distinctive, design-forward hotels in the San Francisco, California before expanding worldwide. Anchored in one-of-a-kind experiences, Kimpton spaces and experiences center on our guests, offering inspiring design that evokes curiosity to...
-
Area Manager, Fc Operations
6 days ago
الرياض, Saudi Arabia Afaq - Warehouse Branch Full timeBachelor’s degree (or working towards a bachelor’s degree) - Advanced proficiency in written and verbal English and local language - Relevant experience in performing data analysis - Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays When you join Amazon as an Area Manager, you’ll gain experience leading a large and...
-
الرياض, Saudi Arabia Afaq Q Tech General Trading - G11 Full timeBachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience - 1+ years of employee and performance management experience - Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays Amazon Operations Amazon Worldwide Operations is the underlying fulfillment and customer service engine that ensures Amazon...
-
Area Manager, Fc Operations
2 weeks ago
الرياض, Saudi Arabia Afaq - Warehouse Branch Full time1+ years of employee and performance management experience - Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays - Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience - Fluent in both Arabic and English Are you ready to champion outstanding customer service, Amazon style? Are you up for...
-
Duty Manager
7 days ago
الرياض, Saudi Arabia Mandarin Oriental Hotel Group Full timeCoordinate with Front Office and Guest Services on VIP arrivals, walk-ins, groups, and guests with special requests. - Ensure LQE is delivered, and a smooth and successful operation is carried out. - Coordinate with Engineering and Housekeeping to ensure that all rooms are ready for sale in the proper condition. - Uses his/her time effectively and...
-
Area Manager, Fc Operations
2 weeks ago
الرياض, Saudi Arabia Talent Pal Full timeBachelor’s degree (or working towards a bachelor’s degree) - Advanced proficiency in written and verbal English and local language - Relevant experience in performing data analysis - Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays When you join Amazon as an Area Manager, you’ll gain experience leading a large and...
-
Operations Manager, Fulfilment Center Operations
2 weeks ago
الرياض, Saudi Arabia Afaq - Warehouse Branch Full time3+ years of performance metrics, process improvement or lean techniques experience - Bachelor's degree or equivalent - Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays - 5+ years of experience - Solid understanding/background from FC operations At Amazon, we pioneer. We also treat every day just like it’s day one. And...
-
الرياض, Saudi Arabia Talent Pal Full time3+ years of performance metrics, process improvement or lean techniques experience - Bachelor's degree or equivalent - Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays - 5+ years of experience - Solid understanding/background from FC operations At Amazon, we pioneer. We also treat every day just like it’s day one. And...
-
Strategic Account Manager
4 weeks ago
الرياض, Saudi Arabia LINX Full timeImagine yourself - Doing meaningful work that makes an everyday impact on the world around you. Collaborating with a vibrant, diverse, global team. Joining a company with a proven track record of success and an exciting future. It’s all possible with a role at Videojet, a Veralto company. You have likely purchased or used a product touched by Videojet...
