Sales Specialist

4 months ago


جدة, Saudi Arabia Salla Full time

As a Sales Specialist, your primary goal will be to perform cross selling functions with current active merchants.

You will be responsible for actively reaching out to customers, to showcase the benefits and convince them to reactivate or sign up for the service.

Key Responsibilities:

- Conduct outreach to active customers in order to understand why they churn and perform solutions accordingly.
- Demonstrate the features and advantages of salla products, highlighting its integration with the e-commerce platform, competitive rates, simplified logistics, and reliable delivery.
- Address any concerns or objections from potential customers and provide creative solutions to meet their needs.
- Maintain detailed records of customer interactions and sales pipeline in the company CRM.
- Meet or exceed monthly/quarterly sales targets

**Requirements**:

- 2-3 years of experience in e-commerce sales, Most be in in the shipping/logistics industry.
- Strong understanding of the e-commerce landscape and the needs of online merchants.
- Excellent communication and interpersonal skills, with the ability to build rapport and trust with customers.
- Problem-solving mindset and the creativity to develop custom solutions.
- Familiarity with the Salla platform and its ecosystem is a plus.


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