Sales Engineer

3 months ago

الرياض, Saudi Arabia PANWORLD EDUCATION LLC Full time

**Company Profile**

Panworld Education is one of the leading content & technology integrators for Education, focused on digital and print content and technology solutions. Headquartered in Sharjah, UAE, we cater to customers across the entire Middle East and Africa regions. We pride ourselves on our commitment to emerge as a leading organization that builds and integrates the best solutions to impart high-quality education with quality delivery, service, and customer satisfaction in the educational landscape.

**Role Description**

This is a full-time on-site role located in Saudi Arabia. As a Sales Engineer, you will be responsible for day-to-day tasks related to selling our automotive e-learning and training solutions, identifying new business opportunities, building and maintaining relationships with key stakeholders, and driving growth in our automotive training division. You will be required to communicate with clients, understand their needs, and provide them with custom solutions that meet their requirements.

**Key Responsibilities**

1. Business Development & Sales: Develop and implement strategic business plans to achieve sales targets and expand market presence. Identify and pursue new business opportunities. Prepare and deliver presentations, proposals, and sales pitches to prospective clients. Negotiate contracts and agreements to close sales, secure long-term commitments and achieve the set revenue targets.

2. Renewal and Upsell Opportunities: Identify renewal opportunities and upsell additional services or features to existing clients. Collaborate with clients to understand their evolving needs and tailor solutions to meet those needs.

3. Relationship Management: Build strong, long-lasting relationships with clients by understanding their unique needs and objectives. Act as the primary point of contact for clients, advocating on their behalf within the company and ensuring their needs are met.

4. Client Training and Support: Conduct training sessions for clients to ensure they are fully utilizing the features and capabilities of our solution. Provide ongoing support and address any issues or questions that arise.

5. Usage Monitoring and Optimization: Monitor client usage and proactively identify opportunities to optimize their experience and drive increased engagement. Provide recommendations for additional resources that may benefit clients.

6. Marketing & Promotion: Work with the marketing team to develop promotional materials and campaigns. Represent the company at industry events, conferences, and trade shows. Utilize digital marketing tools and social media to enhance brand visibility and attract potential clients.

7. Customer Feedback and Insights: Gather feedback from clients regarding their experience with the platform and communicate this feedback to the product development team and the business development to inform future enhancements and updates. Use client insights to identify trends and opportunities for improvement.

8. Customer Success Metrics: Track key metrics related to customer satisfaction, usage, and retention. Develop strategies to improve these metrics and drive overall customer success.

**Qualifications**
- Prior experience in sales, preferably in the automotive education industry
- Knowledge of e-learning and training solutions
- Excellent communication and negotiation skills
- Ability to build and maintain relationships with clients.
- Strong problem-solving and analytical skills
- Self-motivated and target-driven
- **Willingness to travel as required.**:

- Relevant Educational qualification in Automotive Engineering / Diploma / Automotive Technology, or a related field.
- Bachelor's degree in business administration, marketing, or a related field
- Excellent communication in Arabic and English with the ability to build strong relationships with clients and internal stakeholders.
- Proven experience in achieving sales, customer success, account management, or a related role, preferably in automotive education /training sector.
- Knowledge of the automotive industry and familiarity with automotive training programs and processes is mandatory.
- Ability to work independently and prioritize tasks in a fast-paced environment.
- Valid driving license and car.

**Benefits**

Competitive salary.

Opportunities for professional development and career growth.

If you meet the above criteria and are passionate about driving sales in the education sector, we encourage you to apply.

**How to Apply**

Application Question(s):

- Do you have previous experience in Automotive learning / training solution's sales?

**Experience**:

- Sales Engineer: 3 years (required)

**Language**:

- Arabic (required)

License/Certification:

- Driving License (required)

Willingness to travel:

- 75% (required)

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