Retail Manager

7 months ago

Riyadh, Saudi Arabia Chalhoub Group Full time

**INSPIRE | EXHILARATE | DELIGHT**

For over six decades, Chalhoub Group has been a partner and creator of luxury experiences in the Middle East. The Group, in its endeavour to excel as a hybrid retailer, has reinforced its distribution and marketing services with a portfolio of eight owned brands and over 300 international brands in the luxury, beauty, fashion, and art de vivre categories. More recently, the Group expanded its expertise into new categories of luxury watches, jewellery, and eyewear.

Every step at Chalhoub Group is taken with the customer at heart. Be it constantly reinventing itself or focusing on innovation to provide luxury experiences at over 750+ experiential retail stores, online and through mobile apps, each touch point leads to delighting the customer.

Today, Chalhoub Group stands for 14,000 skilled and talented professionals across seven countries, whose cohesive efforts have resulted in the Group being ranked third in the Middle East and first in Saudi Arabia as a Great Place to Work.

To keep the innovation journey going, the Group has set up “The Greenhouse”, which is not just an innovation hub, but also an incubator space and accelerator for start-ups and small businesses in the region and internationally. This is just one of the several initiatives taken by the Group to reinvent itself, catalysed by forward thinking and future-proofing. The Group has also been embedding sustainability at the core of its business strategy with a clear commitment towards people, partners and the planet, and by being a member of the United Nations Global Compact Community and signatory of the Women's Empowerment Principles.

**What you'll be doing**

At Chalhoub, creativity is a team effort Working as a Retail Manager you will be responsible for ensuring that Store Directors/Managers maximize the commercial performance of their retail shops and deliver exceptional Guest Experience. You will also be responsible for establishing a bridge between back-office and their network of stores which they control/audit on a continuous basis and implement corrective solutions and actions.
- Monitor team members performance and provide formal and informal feedback and appraisal in order to maximize efficiency
- Develop and motivate team members to ensure transfer of know-how and continuous positive work environment
- Ensure that Store Managers maximize the commercial performance of their retail shops and deliver exceptional Guest Experience
- Follow up periodically on the sales figures per line and stock at hand (Sell-Out)
- Manage potential shortages, review orders and inform merchandising team on the status
- Record, monitor and analyze market trends, competitors activities

**What you’ll need to succeed**

Experience managing a network of stores within Retail

Communicating Effectively

Demonstrating Customer Centricity

Developing and Engaging Team Members

Collaborating and Influencing with Respect and Trust

Driving Results

Driving Innovation

Being Inclusive

**What we can offer you**

With us, you will turn your aspirations into reality. We will help shape your journey through enriching experiences, learning and development opportunities and exposure to different assignments within your role or through internal mobility. Our Group offers diverse career paths for those who are extraordinary, every day.

We recognise the value that you bring, and we strive to provide a competitive benefits package which includes health care, child education contribution, remote and flexible working policies as well as exclusive employee discounts.

**We Invite All Applicants to Apply**

It Takes Diversity Of Thought, Culture, Background, Differing Abilities and Perspectives to truly Inspire, Exhilarate and Delight our customers. At Chalhoub Group, we are committed to inclusion and diversity.

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