Senior Product Manager

5 months ago


Riyadh, Saudi Arabia Persistence Recruitment Full time

Persistence Recruitment proudly represents Saudi Arabia’s Public Investment Fund, leading recruitment efforts for the groundbreaking Sovereign Fund Culture and Tourism Destination Giga-Project. We are currently seeking an experienced Senior Product Manager specializing in Customer Experience to drive excellence in our digital initiatives.

**Key Responsibilities**:
**Product Ownership**:

- Take full ownership of the Customer Experience product portfolio, with a focus on Sitecore, Ticketing Platforms, and Event Management systems.
- Develop a deep understanding of customer needs and business objectives.

**Strategy and Vision**:

- Define the strategic vision for the Customer Experience product suite, aligning it with the overall objectives of the Giga-Project.
- Drive initiatives to enhance customer satisfaction and engagement.

**Stakeholder Collaboration**:

- Collaborate with cross-functional teams, including developers, designers, marketers, and business stakeholders, to bring the product vision to life.
- Ensure alignment between customer experience goals and the broader project strategy.

**Customer-Facing Role**:

- Act as the primary interface between the product team and customers, gathering feedback, understanding pain points, and championing customer-centric design.

**Communication and Presentation**:

- Effectively communicate the product strategy, roadmap, and value proposition to both internal teams and external stakeholders.
- Conduct engaging presentations to convey complex concepts in a clear and compelling manner.

**Interdisciplinary Leadership**:

- Lead and inspire a cross-functional team, fostering a collaborative and innovative environment.
- Mentor and guide team members towards achieving product excellence.

**Emotional Intelligence**:

- Demonstrate high emotional intelligence in understanding and responding to customer and team dynamics.
- Foster positive relationships and effective collaboration.

**Requirements**:
**Education**:

- Bachelor’s degree in Business, Marketing, Computer Science, or a related field. MBA is a plus.

**Experience**:

- Minimum of 7 years of experience in product management, with a focus on customer experience.
- Proven track record of successfully managing complex projects and delivering exceptional customer-facing solutions.

**Skills**:
**Proficiency in Sitecore, Ticketing Platforms, and Event Management systems.**
- Exceptional communication skills, both written and verbal.
- Strong interpersonal skills with a demonstrated ability to build relationships.

**Ownership Mindset**:

- Demonstrated ability to take ownership of products and drive them to success.

**Intercultural Knowledge**:

- Awareness and appreciation of diverse cultural nuances, with the ability to tailor experiences accordingly.


  • Senior Product Manager

    5 months ago


    Riyadh, Saudi Arabia FlyAkeed Full time

    **About FlyAkeed**: FlyAkeed is an online platform that helps people book flights and hotels easily. We started in 2017 and are based in Riyadh, Saudi Arabia. Our travel solution simplifies the process of planning and handling work-related travel. **Highlights**: Current funding stage: Series A FlyAkeed is supported by: PIF subsidiary Sanabil Investments,...

  • Senior Product Manager

    5 months ago


    Riyadh, Saudi Arabia Mozn Full time

    Mozn is a rapidly growing technology firm revolutionising the field of Artificial Intelligence and Data Science headquartered in Riyadh, Saudi Arabia and it’s working to realise Vision 2030 with a proven track record of excellence in supporting and growing the tech ecosystem in Saudi Arabia and the GCC region. Mozn is the trusted AI technology partner for...

  • Senior Product Manager

    6 months ago


    Riyadh, Saudi Arabia Aram Meem Full time

    ToYou is a leading online Saudi food ordering and delivery super-app with one of the largest and most comprehensive networks of merchants across the Kingdom of Saudi Arabia. We seek to deliver all necessities across the Kingdom, whether they be from restaurants, supermarkets, pharmacies, or more. At ToYou we aim to provide all our customers with a great...

  • Senior Product Manager

    5 months ago


    Riyadh, Saudi Arabia Aram Meem Full time

    ToYou is a leading online Saudi food ordering and delivery super-app with one of the largest and most comprehensive networks of merchants across the Kingdom of Saudi Arabia. We seek to deliver all necessities across the Kingdom, whether they be from restaurants, supermarkets, pharmacies, or more. At ToYou we aim to provide all our customers with a great...

  • Senior Product Manager

    6 months ago


    Riyadh, Saudi Arabia Aram Meem Full time

    ToYou is a leading online Saudi food ordering and delivery super-app with one of the largest and most comprehensive networks of merchants across the Kingdom of Saudi Arabia. We seek to deliver all necessities across the Kingdom, whether they be from restaurants, supermarkets, pharmacies, or more. At ToYou we aim to provide all our customers with a great...

  • Senior Product Manager

    6 months ago


    Riyadh, Saudi Arabia Aram Meem Full time

    ToYou is a leading online Saudi food ordering and delivery super-app with one of the largest and most comprehensive networks of merchants across the Kingdom of Saudi Arabia. We seek to deliver all necessities across the Kingdom, whether they be from restaurants, supermarkets, pharmacies, or more. At ToYou we aim to provide all our customers with a great...


  • Riyadh, Saudi Arabia ESL FACEIT Group Full time

    At EFG (ESL Faceit Group) we create worlds beyond gameplay, where players and fans become a community. We pride ourselves in having a corporate social responsibility which is that “IT’S NOT GG, UNTIL IT’S GG FOR ALL”. Our passion, craft, and DNA are aligned to create and shape the world of esports, gaming tournaments, leagues, events, and holistic...

  • Senior Product Manager

    6 months ago


    Riyadh, Saudi Arabia Mrsool Full time

    **About the Company** Welcome to the world of Mrsool! ✨Where on-demand delivery meets unparalleled user needs to deliver anything you desire. As one of the largest delivery platforms in the Middle East and North Africa (MENA) region, Mrsool has captivated users with its unique and seamless experience, earning it the highest ratings among all major...

  • Senior Product Manager

    5 months ago


    Riyadh, Saudi Arabia Persistence Recruitment Full time

    **Key Responsibilities**: **ECommerce Platform Expertise**: - Utilize extensive experience with platforms such as Sitecore, Kentico, Wordpress, Ticketing Platforms, and Event Management to enhance eCommerce strategies. **Customer-Facing Role**: - Act as the primary point of contact for eCommerce initiatives, ensuring alignment with customer expectations...

  • Senior Product Manager

    7 months ago


    Riyadh, Saudi Arabia Talent Pal Full time

    Senior Product Manager - MOH Improve SP products, customer experiences, generate new product ideas, and outline detailed product strategies, among other duties. Research customer experiences and demands and determining feature requirements to improving customer experiences. Outline a detailed product strategy and managing product road maps and releases....


  • Riyadh, Saudi Arabia Afaq Q Tech General Trading - G11 Full time

    Bachelor's degree or equivalent We are looking for a Senior Product Manager to own group products in the shopping experience team in the MENA region. You will need to set the strategy, objectives and success metrics, build the product roadmap, write product requirement documents, PRFAQs, influence WW and regional business and tech stakeholders to achieve...


  • Riyadh, Saudi Arabia Almarai Full time

    Senior Product Development Manager - Food Services (Premier Foods) Are you a Senior Product Development Manager looking for your next challenge? We have an exciting opportunity for a talented individual to join our team! Competitive Base Salary, Housing Allowance, Generous Leave, Medical Cover, Discretionary Bonus, Training, and development etc. The...


  • Riyadh, Saudi Arabia Sweater Full time

    Sweater is hiring a Senior Product Designer! Are you passionate about creating seamless user experiences? Do you have a keen eye for aesthetics and a knack for solving complex design challenges? Join Sweater, Saudi Arabia's leading car wash app, as a Senior Product Designer and play a pivotal role in shaping the future of our digital...

  • Senior Product Owner

    5 months ago


    Riyadh, Saudi Arabia yarno Full time

    We Are looking for: Senior Product owner. Key Responsibilities: - Define and prioritize product features and requirements based on customer needs, business objectives, and market analysis. - Collaborate with cross-functional teams, including development teams, project managers, UI/UX designers, and other stakeholders, to ensure that products are delivered...

  • Senior Manager

    5 months ago


    Riyadh, Saudi Arabia D360 Bank Full time

    Senior Manager - Digital Marketing - Products **Responsibilities** - Develops the digital marketing strategy by studying economic indicators, tracking changes in supply and demand, identifying customers and their current and future needs, and monitoring the competition. - Designs, builds, and maintains our social media accounts. - Evaluate the performance...


  • Riyadh, Saudi Arabia webook.com Full time

    Do you want to love what you do at work? Do you want to make a difference, an impact, transform people's lives? Do you want to work with a team that believes in disrupting the normal, boring, and average? As a Senior Product Designer, you will be responsible for leading the design efforts of our products. You will work closely with our product managers,...

  • Product Manager

    6 months ago


    Riyadh, Saudi Arabia البنك السعودي الفرنسي Full time

    Responsible on managing & developing the product end to end. - Responsible on managing P&L of the product and ensure continuous P&L ownership, optimization and growth as well as budgeting and financial planning. - Acquisition and usage strategy development and implementation - Work together with the Product Owner to plan and execute projects - Develop a...

  • Senior Product Manager

    7 months ago


    Riyadh, Saudi Arabia Infinite pl Full time

    **Infinite pl**, is a digital led tech firm driven to become a digital logistics pioneer by harnessing the power of people, data, and platforms. We are enabled through inhouse, external, network, & other investment capabilities which we utilize to orchestrate & build innovative platforms that tackle complex problems within logistics & adjacent...

  • Senior Product Manager

    7 months ago


    Riyadh, Saudi Arabia Mrsool Full time

    About the Company Welcome to the world of Mrsool! ✨Where on-demand delivery meets unparalleled user needs to deliver anything you desire. As one of the largest delivery platforms in the Middle East and North Africa (MENA) region, Mrsool has captivated users with its unique and seamless experience, earning it the highest ratings among all major delivery...

  • Senior Manager

    5 months ago


    Riyadh, Saudi Arabia D360 Bank Full time

    Senior Manager - Customer Acquisition - Products The role is responsible to acquire and manage customer relationships, lead the Bank's customer acquisition marketing strategy, tactics, planning and execution. He/she is highly analytical, data-driven and will establish and improve Bank KPIs and targets by acquiring the right types of customers for...