Digital Product Manager Inflight Experience
3 days ago
Riyadh Air is shaping the future of flying and seeks to lead the aviation industry by transforming Saudi Arabia into a global aviation and trade hub. We're looking for an aviation expert to create product standards and manuals, ensuring every operational team delivers a seamless experience for our guests.
The ideal candidate will have a keen eye on industry trends and passenger preferences, driving innovation across our inflight services while maintaining top-notch quality. This role involves collaboration and advocacy, gathering guest feedback, monitoring service quality, and acting as the voice of the passenger during stakeholder meetings.
You'll work closely with vendors, suppliers, and internal teams to support the Cabin Crew Training team, ensure new products meet guest expectations, and track performance to identify opportunities for improvement or cost savings.
Additionally, you'll enhance inflight entertainment content and develop digital products for our guests, translating their needs into clear processes and practices.
About YouTo succeed in this role, you must possess at least 7 years of experience, including 5 years in an operational or project management position. A proven track record in developing and launching new products from concept to execution within a global FSC environment is essential.
Proficiency in MS Office and knowledge of inflight entertainment are desirable skills.
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