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Operations Excellence Manager

2 weeks ago

Riyadh, Ar Riyāḑ, Saudi Arabia tabby Full time

As a Operations Excellence Manager, you will play a pivotal role in driving process improvements and ensuring the highest levels of customer satisfaction at tabby.

This key position will oversee the development and implementation of process improvements, working closely with cross-functional teams to ensure seamless integration and alignment with organizational goals. The ideal candidate will have a proven track record of delivering results-oriented process improvements and a deep understanding of customer support operations.

Main Responsibilities:

  • Develop and execute process improvement initiatives that drive operational efficiency, reduce costs, and enhance customer satisfaction.
  • Leverage expertise in process modeling techniques and tools to design and optimize workflows.
  • Collaborate with stakeholders to gather feedback and ensure process improvements align with organizational goals.