Customs Management Expert

4 days ago


Riyadh, Ar Riyāḑ, Saudi Arabia Trendyol Full time
About Us
Trendyol is a dynamic and agile e-commerce company founded in 2010. With the trust of over 30 million customers and 250,000 sellers, we have become one of the top 5 e-commerce companies in EMEA and one of the fastest growing worldwide. We deliver over 1.5 million parcels daily to 27 countries.

Our Vision
We believe that technology is the driver and e-commerce is the outcome. Our team's dedication has led to our success, and we strive to make a sustainable and positive impact on our customers, business partners, and society. By digitizing merchants and SMEs, helping businesses grow, and promoting women's economic empowerment, we aim to create a better future.

The Role
We are seeking a highly skilled Customs Professional to oversee and manage all import/export activities for our B2C and B2B shipments. As the key point of contact for customs-related issues, you will collaborate closely with third-party logistics providers and internal teams to ensure smooth customs clearance operations. Your role will involve providing expert guidance on customs laws and regulations, establishing compliant processes, and resolving any customs-related challenges.

Main Responsibilities
  • Manage and oversee all import/export processes for B2C and B2B shipments.
  • Act as the primary contact for customs-related issues and ensure regulatory compliance.
  • Collaborate with 3PLs and internal teams to streamline customs processes and enhance productivity.
  • Provide guidance on customs laws and regulations to internal and external stakeholders.
  • Build and maintain relationships with customs operators and establish new connections as needed.
  • Identify and implement process improvements for efficient customs management.
  • Resolve any customs-related issues that arise during transportation.


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