Data Center Operations Specialist

1 week ago


Riyadh, Ar Riyāḑ, Saudi Arabia Amazon Full time
Job Description

Ambitious individuals with strong technical and leadership skills are sought after to join the Facility Operations Center team in Amazon Data Services India Private Limited (ADSIPL). The successful candidate will be responsible for 24X7 monitoring of the data center's physical infrastructure and serving as a facilitator for daily operational and/or emergency events, alarm correlation, along with scheduled preventive/upgrade change management in India.

The ideal candidate will have an understanding of data center IT Infrastructure and data center Facilities infrastructure and how the two entities co-exist. This role will help ensure overall availability and reliability to meet or exceed defined service levels.

  • Monitor the global data center Amazon facilities infrastructure platform in India.
  • Serve as a Point of Contact for internal and external teams.
  • Assist with the development of communication and escalation protocols designed to improve the team's performance.
  • Contribute to outage post mortem analysis.
  • Ensure records are updated in a timely manner.
  • Assist with coordination and communication during emergency recovery efforts.
  • Assist with the development of tools that will enhance the team's performance.


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