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Senior Facilities Management Consultant
2 months ago
JLL is committed to shaping the future of real estate for a better world. As a Senior Facilities Management Consultant, you will play a key role in growing our FM Consultancy business, focusing on condition assessments, FM audits, and FM procurement. Your expertise will help us deliver high-quality consulting projects efficiently and profitably to our clients' satisfaction.
Key Responsibilities:- Develop and maintain a comprehensive consulting toolbox, including asset life-cycle management services, consulting strategies, and delivery models, to ensure total client satisfaction through delivery excellence.
- Design tailored solutions addressing operations setup, FM requirements, and service modeling for large mixed-use developments.
- Implement and communicate operational strategies and solutions to ensure program delivery meets client requirements and fulfills service level agreements.
- Monitor and maintain accurate records, delivering consulting reports and responding to matters in a timely and professional manner.
- Develop and maintain a professional range of consulting employees, contractors, and partners capable of delivering consulting services to clients.
- Assess and enhance existing products based on current market trends and clients' needs in KSA and UAE.
- Contribute to devising and delivering client proposals and presentations as part of the team and wider partnership.
- Demonstrable management experience in project management and service delivery in the FM sector.
- Proven ability to translate complex issues into compelling business benefits, provide knowledge transfer, thought leadership, and solutions.
- Personal knowledge of different approaches to organizing work and designing workflows.
- Customer-facing skills, excellent written and verbal communications skills, and strong report writing skills, with Arabic preferred.
- Deep knowledge of industry best practices and emerging trends in FM.
- Demonstrate a collaborative nature and a 'can-do' attitude while maintaining authority over operational issues.
- Be decisive and able to establish consulting strategies to meet challenges.
- 15+ years' experience in facility management operations and consultancy.
JLL recognizes the impact of the workplace on your wellness and offers a supportive culture and comprehensive benefits package prioritizing mental, physical, and emotional health. We're committed to creating a diverse and inclusive culture where everyone feels welcomed, valued, and empowered to achieve their full potential.
We're JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers, and investors achieve their business ambitions.