Organizational Performance Improvement Manager
5 days ago
We are looking for a motivated and experienced Organizational Performance Improvement Manager to join our team as a Learning and Development Specialist. This role offers an exciting opportunity to make a real impact on our business by designing, developing, and delivering comprehensive training programs.
The successful candidate will work closely with the Operations Team to gather training requirements specific to each store, conduct store visits, and finalize training needs in consultation with the L&D Manager.
Main Responsibilities- Training Program Design:
- Create accessible and effective training materials and programs.
- Pilot and refine training programs before wider rollout.
- Prepare and manage budgetary allocations for training initiatives.
- Implementation and Support:
- Strategize the delivery of training programs.
- Support in-store coaches to ensure effective program delivery.
- Evaluation and Improvement:
- Compile and manage records of in-store training hours.
- Monitor and follow up on certification processes and records.
- Brand Ambassador:
- Act as an ambassador for both Al-Futtaim and Marks & Spencer brands.
- Develop and maintain relationships with M&S International to leverage existing training resources.
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