Support Team Associate

5 days ago


Riyadh, Ar Riyāḑ, Saudi Arabia GlobalBlue_IT Full time
About the Role
As a Customer Service Representative at GlobalBlue_IT, you will be responsible for communicating with customers in written form and via phone, ensuring that their needs are met promptly and effectively. This role requires strong communication skills, attention to detail, and the ability to work well under pressure. The ideal candidate will have previous experience in customer service, preferably in an international environment, and be proficient in MS Office and Salesforce.

A successful candidate will possess excellent analytical skills, problem-solving abilities, and a strong customer-oriented mindset. You will be able to handle stress and prioritize tasks effectively, working collaboratively with the CS Team and internal departments to resolve customer inquiries and concerns. Additionally, you will be expected to maintain accurate records of customer interactions and adhere to established quality standards.

This position offers a unique opportunity to develop your skills and expertise in customer service, working closely with a talented team to drive business results and exceed customer expectations. We strive to create a positive and inclusive work environment that fosters growth and collaboration. If you are passionate about delivering exceptional customer experiences and willing to take on new challenges, we invite you to apply.

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