Support Team Professional

2 days ago


Riyadh, Ar Riyāḑ, Saudi Arabia Global Blue Full time
Job Details

Customer Service Representative Job

We are looking for a skilled Customer Service Representative to join our team at Global Blue. The successful candidate will be responsible for delivering excellent customer service and support to our clients.

Main Responsibilities

  • Provide timely and effective responses to customer inquiries and concerns.
  • Maintain accurate and up-to-date records of customer interactions and contacts.
  • Utilize internal systems and resources to research and provide information to customers.
  • Collaborate with cross-functional teams to ensure seamless communication and coordination.
  • Identify and escalate priority issues, and recommend process improvements.

Required Skills and Qualifications

To be considered for this role, you will need:

  • A secondary education degree or university degree (Bc/MA).
  • Fluent knowledge of English (intermediate/upper-intermediate, both written and spoken).
  • Fluent knowledge of a second foreign language (upper-intermediate, both written and spoken).
  • Proficiency in MS Office and experience with Salesforce.
  • Excellent communication and interpersonal skills.

Our Company Culture

Global Blue is a leading company in the retail industry, committed to delivering exceptional customer service and support to our clients. We offer a dynamic and fast-paced work environment, where you can grow and develop your skills.



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