Electromechanical Service Specialist

4 days ago


Riyadh, Ar Riyāḑ, Saudi Arabia MENA-Water Full time
Company Overview

MENA-Water is a leading provider of innovative water treatment solutions.

Job Description

We are seeking an experienced Electromechanical Service Advisor to join our team. As the primary point of contact for customers, you will be responsible for addressing their inquiries, concerns, and service requests promptly and professionally.

Key Responsibilities
  1. Technical Assistance: Diagnose and troubleshoot issues with water treatment equipment, providing effective solutions and repairs.
  2. Maintenance and Repairs: Perform routine maintenance and emergency repairs on electromechanical systems, ensuring optimal performance and compliance with safety standards.
  3. Documentation: Maintain accurate records of service activities, including work orders, service reports, and customer interactions.
  4. Training and Guidance: Provide technical training and support to customers and junior technicians, enhancing their understanding of equipment operation and maintenance.
  5. Quality Assurance: Ensure all service activities meet company quality standards and customer expectations.
  6. Inventory Management: Monitor and manage spare parts inventory, ensuring availability of necessary components for timely repairs.
  7. Continuous Improvement: Stay updated with the latest advancements in water treatment technology and electromechanical systems, applying new knowledge to improve service efficiency.


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