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Senior Sales Engineer

2 months ago

Jeddah, Makkah Province, Saudi Arabia KONE Nederland Full time
Senior Sales Engineer Job Description

We are seeking a highly motivated and experienced Senior Sales Engineer to join our team in Jeddah, Saudi Arabia. As a Senior Sales Engineer, you will be responsible for proactively managing customer relationships, managing opportunities from current and new customers, and closing deals in a way that meets customer needs and maximizes KONE's order book and profitability.

Key Responsibilities:
  1. Develop and create customer relationships in your area of responsibility.
  2. Ensure customer satisfaction and solve complaints with the rest of the KONE team.
  3. Document and maintain customer and contact information.
  4. Accountable for leads, opportunities, orders, and contracts to meet the sales budget and pricing targets.
  5. Find customer needs and KONE's solution matching those needs.
  6. Responsible for pricing using the approved tendering tools.
  7. Validate that the contents of the contract are in line with the negotiation process outcome.
  8. Maintain full information of opportunities, tasks, and visits, while keeping CRM up to date.
Requirements:
  • Bachelor's degree in Engineering.
  • 7 to 10 years of experience in an engineering role, with working experience in the elevator and escalator industry.
  • Excellent communication, presentation, and negotiation skills in both Arabic and English.
  • Team player with strong follow-up and interpersonal skills.
  • Highly motivated and organized.
  • Proficient in Microsoft Word, Excel, Outlook, and Teams.
  • Experience with CRM.
  • Knowledge of project management is a plus.

We are committed to fostering a great work culture and inspiring the highest standards of quality and efficiency from the team. At KONE, we value the contribution of each individual and encourage participation and the sharing of information and ideas. Sustainability is an integral part of our culture and daily practice. We follow ethical business practices and seek to develop a culture of working together where co-workers trust and respect each other and good performance is recognized.