Head of Learning and Knowledge Management
2 weeks ago
- Leadership & Team Management
- Lead the Training, Content & Knowledge Management teams, driving performance and fostering a culture of excellence that transitions to the agents and Ops managers.
- Empower and mentor a team of instructional designers, content creators, and knowledge management specialists.
- Champion the development of high-quality training programs, content strategies, and knowledge base management that enhance customer experience delivery.
- Collaborate closely with other teams, including Product, Operations, and Recruitment, to ensure content and training strategies align with organizational objectives, and the hiring team has your feedback of the best candidate profile.
- Customer-Centric Training Development and Execution
- Develop, implement, and evaluate training programs with a core focus on customer-centricity, empathy, and service excellence.
- Continuously assess training needs and work to close knowledge gaps, collaborating with Product teams.
- Integrate customer feedback into content creation and training strategies, ensuring frontline agents are always equipped to handle various customer inquiries.
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Head of Learning
3 weeks ago
Riyadh, Ar Riyāḑ, Saudi Arabia AlGooru Full timeAt AlGooru, we're not just building a platform; we're building a future where personalized learning is accessible to everyone. As our Head of Learning, you'll be at the heart of the tutor community tribe, driving impact by:Design and establish an impact score for our products (Foundational, Daily Agenda, Exam prep, etc.)Design and implement innovative,...
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Head of Learning
3 weeks ago
Riyadh, Ar Riyāḑ, Saudi Arabia AlGooru | القورو Full timeJoin AlGooru as our next Head of LearningWho Are We AlGooru is the leading private tutoring platform in Saudi. We're the first licensed by the National E-Learning Center (NELC), and we're renowned for providing tech-enabled tailored educational support to students from all ages and levels (K-12, university, and professionals).We've been backed by various...
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Head of Learning
4 weeks ago
Riyadh, Ar Riyāḑ, Saudi Arabia AlGooru | القورو Full timeJoin AlGooru as our next Head of LearningWho Are We AlGooru is the leading private tutoring platform in Saudi. We're the first licensed by the National E-Learning Center (NELC), and we're renowned for providing tech-enabled tailored educational support to students from all ages and levels (K-12, university, and professionals).We've been backed by various...
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Head of Sales and Marketing
4 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia Noon-The Social Learning Platform Full timeAbout Noon-The Social Learning PlatformNoon Academy is the largest edtech platform in the Middle East, serving over 14 million students and teachers.We aim to revolutionize education by leveraging AI and social learning to create a world-class educational experience.The Head of Commercial will lead the growth strategy for our portfolio of products, including...
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Head of Commercial
3 weeks ago
Riyadh, Ar Riyāḑ, Saudi Arabia Noon-The Social Learning Platform Full timeAbout NoonNoon Academy is the leading edtech platform in the Middle East, with over 14 million students and teachers using our app to learn, teach, and collaborate. We have recently raised $41 million in Series B funding to expand our reach and impact in the region and beyond. We are on a mission to transform the physical classroom experience by introducing...
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Learning & Development Manager
3 weeks ago
Riyadh, Ar Riyāḑ, Saudi Arabia Noon-The Social Learning Platform Full timeAbout NoonAt Noon, we believe in Student First in everything we do. That's why we've built a global social learning platform that radically changes the way people learn, with the aim of positively impacting millions of students across the globe and bringing education to everyone.Our open platform is loved by 10+ million students across 8 countries and is...
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Head of Learning
3 weeks ago
Riyadh, Ar Riyāḑ, Saudi Arabia Noon Academy Full timeAbout Noon:Noon Academy is the leading edtech platform in the Middle East, with over 12 million students and teachers using our app to learn, teach, and collaborate. We have recently raised $41 million in Series B funding to expand our reach and impact in the region and beyond. We are on a mission to transform the physical classroom experience by introducing...
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Head of Learning
1 week ago
Riyadh, Ar Riyāḑ, Saudi Arabia Echelonix Full timeAbout Noon:Noon Academy is the leading edtech platform in the Middle East with over 12 million students and teachers using our app to learn teach and collaborate. We have recently raised $41 million in Series B funding to expand our reach and impact in the region and beyond. We are on a mission to transform the physical classroom experience by introducing...
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Head of Learning Leadership · Riyadh
3 weeks ago
Riyadh, Ar Riyāḑ, Saudi Arabia Noonacademy Full timeSee ourLeadership · RiyadhHead of LearningAbout Noon:Noon is the leading edtech platform in the Middle East, with over 12 million students and teachers using our app to learn, teach, and collaborate. We have recently raised $41 million in Series B funding to expand our reach and impact in the region and beyond. We are on a mission to transform the physical...
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Learning And Development Specialist
3 weeks ago
Riyadh, Ar Riyāḑ, Saudi Arabia SETRA Saudi Electronic Trading & Contracting Company Ltd. Full timeThe Learning and Development Lead is responsible for designing, implementing, and evaluating training programs that enhance employee skills, knowledge, and performance. This role involves identifying training needs, developing strategic learning initiatives, and ensuring alignment with organizational goals.٭٭ With respect to nationalization program in...
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Strategic Learning Development Professional
4 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia SETRA Saudi Electronic Trading & Contracting Company Ltd. Full timeJob Summary:The Learning and Development Specialist is responsible for designing, implementing, and evaluating training programs that enhance employee skills, knowledge, and performance. This role involves identifying training needs, developing strategic learning initiatives, and ensuring alignment with organizational goals.This role plays a crucial part in...
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Learning Solutions Architect
4 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia AlGooru Full timeWe're seeking an experienced professional to lead our academic programs as our Head of Learning. Your key responsibilities will include:Designing and implementing transformative learning experiences that drive student success.Leveraging data analytics to refine our learning models and improve tutoring strategies.About the RoleThis is a senior leadership...
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Director of Learning
3 weeks ago
Riyadh, Ar Riyāḑ, Saudi Arabia Four Seasons Hotels and Resorts Full timeDirector of Learning & DevelopmentAbout Four Seasons:Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a...
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Director of Learning
24 hours ago
Riyadh, Ar Riyāḑ, Saudi Arabia Four Seasons Hotels and Resorts Full timeDirector of Learning & DevelopmentAbout Four Seasons:Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a...
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Head of Audit
3 weeks ago
Riyadh, Ar Riyāḑ, Saudi Arabia Management Recruitment Group Full timeDirect message the job poster from The Management Recruitment Group (MRG)About the jobJob Title: Head of AuditLocation: RiyadhDepartment: AuditReports To: Chief Executive Officer (CEO) and Chief Finance Officer (CFO)SAUDI NATIONALS ONLYJob SummaryMRG has been retained to source an experienced and strategic Head of Audit to lead the internal audit function...
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HR Learning Specialist
6 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia Shakersa Full timeAbout the RoleThis is an exciting opportunity to join our team as a Talent Development Specialist.You will have the chance to design and implement training programs, lead the administration of our Learning Management System (LMS), and evaluate program effectiveness.Main ResponsibilitiesCollaborate with department heads and HR to identify training needs and...
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Education Sector Manager
4 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia Noon-The Social Learning Platform Full timeAbout Noon Academy-The Social Learning PlatformNoon Academy is the leading edtech platform in the Middle East, striving to create a more inclusive and accessible education system.The Head of Commercial will be responsible for driving the growth strategy for our portfolio of products, including Schools, Labs, and after-school bootcamps.This role demands a...
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Quality Manager
4 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia OnePoint HR and Management Consultants Full timePrimary responsibility is to coordinate with the Accreditation Bodies – Saudi Accreditation Center (SAAC) and GCC Accreditation Center (GAC) for the ISO/IEC 17065 and ISO/IEC 17020 accreditations of GTS.Deputizes and performs the duties and responsibilities of the Global Quality System and Accreditation Manager in case of absence.Key...
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Learning And Development Specialist
3 weeks ago
Riyadh, Ar Riyāḑ, Saudi Arabia Callan Hawkins Full timeDirect message the job poster from Callan HawkinsLearning and Development SpecialistOur client is a market leader in F&B Manufacturing and a FMCG organization with operations in the Mena Region and are looking for a Learning and Development Specialist to join their team in Riyadh, Saudi Arabia.Key Responsibilities will Include:Conduct training needs...
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Knowledge Manager
3 weeks ago
Riyadh, Ar Riyāḑ, Saudi Arabia VisionX Technologies, Inc. Full timeKnowledge ManagerRiyadh VisionX – Customer Products / Full Time / On-siteAt VisionX, we cut through the noise. Since 2017, we've been on a mission to demolish business complexity with AI—no off-the-shelf solutions, just custom, agile systems designed for your unique challenges. Our innovative approach to problem-solving is what sets us apart in the...