Sales and Operations Team Lead

18 hours ago


Jeddah, Makkah Province, Saudi Arabia flyadeal Egypt Full time
Job Description

This role is responsible for leading a team of airport sales officers, ensuring all staff understand and deliver flyadeal goals, revenue targets, and commercial objectives, assess performance, and provide support and development.

  • Key Responsibilities
  • Day-to-day supervision of the airport sales team, within agreed guidelines and policies, continually identifying and delivering cost efficiencies and revenue and process improvements.
  • Achieve revenue targets, using data to identify high performers and replicate their success across the teams.
  • Responsible for revenue generation through agents selling, cross-selling, and upselling.
  • Maintain a thorough knowledge of all flyadeal products, services, and systems, providing accurate information and updates at all times.
  • Generate and maintain necessary reports as requested.
  • Analyze team reports to assist in identifying areas of training needs to improve team performance.
  • Resolve escalated customer issues without delay, enforcing flyadeal policies and procedures, escalating to management for further review where required. Ensure clear escalation protocols are implemented and practiced on a regular basis by the team regarding potential issues.
  • Directly supervise and coach the team, identifying development needs to meet standards.
  • Ensure that all team sales, as per daily sales reports, are accurately reconciled and as per SOP.
  • Ensure the team is kept updated with product updates, revenue targets, and other key operations/commercial information.
  • Ensure all team members are fully trained in all SOPs and systems and capable of achieving revenue targets.
  • Produce regular reports to management, analyzing data to provide actionable insights and recommendations with respect to revenues, policies, and products.
  • Ensure flyadeal brand materials and physical working spaces meet company standards.
  • Actively engage with management to produce own personal development plan, identifying development needs to support career growth and exceed KPIs.
  • Develop strong and lasting working relationships with all airline departments to ensure the smooth operation of the business.
  • Manage punctuality, produce shifts, and administer leave requests.
  • Provide cover for shifts as required to ensure the office is manned 24/7.
  • Assist management with hiring processes and new team member training.

  • Sales Team Lead

    2 days ago


    Jeddah, Makkah Province, Saudi Arabia Afuturewithus Full time

    Sales Leadership OpportunityWe are seeking a Sales Team Lead to join our team at Al-Futtaim Automotive. As a key member of our sales team, your primary responsibility will be to lead and manage a team of sales professionals, driving our truck sales forward. Your secondary responsibility will be to identify and engage with potential customers, presenting and...


  • Jeddah, Makkah Province, Saudi Arabia Merge Recruitment Agency Full time

    About The Company:Merge Recruitment Agency is a leading organization in the Plastics Industry, specializing in the manufacturing of high-quality products.We are seeking qualified candidates for two positions to lead our sales team and manage factory operations effectively.Job Description:The successful candidate will be responsible for overseeing sales and...


  • Jeddah, Makkah Province, Saudi Arabia Afaq - Warehouse Branch - J02 (Amazon) Full time

    Job SummaryWe are seeking a highly skilled and motivated Operations Team Lead to join our team at Afaq - Warehouse Branch - J02. As an Operations Team Lead, you will be responsible for the day-to-day execution of operations in your assigned department, ensuring that customer orders are fulfilled per quality guidelines and that the team performs...


  • Jeddah, Makkah Province, Saudi Arabia Abdullah Hashim Co. Ltd Full time

    About the RoleThis is a senior sales leadership position responsible for overseeing the sales operations of the motorcycle division. The successful candidate will develop and implement effective sales strategies, manage a high-performing sales team, and ensure exceptional customer service.Key Responsibilities:Develop and implement sales plans to achieve...

  • Sales Team Lead

    3 days ago


    Jeddah, Makkah Province, Saudi Arabia Abroad Work Full time

    Sales Manager vacancyWe are seeking a highly motivated and experienced sales professional to join our dynamic team at Abroad Work. The successful candidate will be responsible for developing and implementing sales strategies, managing a team of sales representatives, and ensuring sales targets are met.The ideal candidate will have previous experience in...

  • Burberry Team Lead

    6 days ago


    Jeddah, Makkah Province, Saudi Arabia Burberry Full time

    The Luxury Store Manager is responsible for leading and developing a team of sales associates to achieve sales targets and deliver exceptional customer service.The ideal candidate will have a strong background in luxury retail, excellent communication skills and the ability to drive sales growth.Key ResponsibilitiesSales Performance: Drive sales growth,...

  • Sales Team Lead

    1 day ago


    Jeddah, Makkah Province, Saudi Arabia Salam Full time

    About the RoleSalam is seeking an experienced Account Manager to join our team. In this role, you will be responsible for managing client relationships, driving new business growth, and achieving sales targets.ResponsibilitiesDevelop and implement sales strategies to achieve targets.Manage client relationships to understand their needs and provide tailored...

  • Sales Team Lead

    3 days ago


    Jeddah, Makkah Province, Saudi Arabia RAFFLES Full time

    About RafflesRaffles is a renowned hospitality company with a rich history and a commitment to excellence. Our hotels are known for their luxurious amenities, exceptional service, and unparalleled guest experiences.Job SummaryWe are seeking an experienced Director of Sales to join our team at Raffles. As a key member of our sales team, you will be...


  • Jeddah, Makkah Province, Saudi Arabia Raffles Hotels & Resorts Full time

    Job DescriptionWe are seeking an ambitious Sales Manager to join our Raffles Hotel team in Jeddah, Saudi Arabia. As a key member of our sales department, you will be responsible for driving leisure sales growth, developing strategic partnerships, and ensuring exceptional customer experiences.Drive Leisure Sales Growth: Develop and implement innovative sales...


  • Jeddah, Makkah Province, Saudi Arabia CARE Full time

    Overview:CARE is seeking an experienced Sales Supervisor to join our team. In this role, you will be responsible for overseeing sales operations, developing sales strategies, and ensuring that our products are always in stock. Our ideal candidate should have a passion for sales and be able to motivate and lead a team to achieve excellent...


  • Jeddah, Makkah Province, Saudi Arabia Amazon Full time

    **What We're Looking For**We're seeking an experienced leader who can manage medium to large teams and make decisions based on data analysis. As an Operations Supervisor, you'll engage with various departments to address performance gaps and help drive business growth.Preferred QualificationsExperience managing teams and making decisions based on data...

  • Medical Team Lead

    3 days ago


    Jeddah, Makkah Province, Saudi Arabia Beiersdorf AG Full time

    Job OverviewWe are seeking an experienced Medical Manager to lead our team of detailers and sales representatives in the Middle East.About UsAt Beiersdorf, we are committed to developing innovative skin and body care products for our customers. Our purpose is to help people feel good about their skin, and we strive to live a culture of inclusion, respect,...


  • Jeddah, Makkah Province, Saudi Arabia Chalhoub Group Full time

    Job DescriptionWe are seeking a highly skilled Store Supervisor to join our team at Chalhoub Group. The successful candidate will be responsible for assisting the Store Manager in managing the team's performance and schedule, ensuring the achievement of sales targets, providing an exceptional guest experience, maintaining the shop and brand merchandising,...


  • Jeddah, Makkah Province, Saudi Arabia Merge Recruitment Agency Full time

    RequirementsTo succeed as a Sales Operations Director at Merge Recruitment Agency, you will need:Experience in sales activitiesGood knowledge of MS applicationsFluent English language skillsAbility to work under pressure with excellent communication skillsA strong understanding of sales operations and managementAbout UsMerge Recruitment Agency is a leading...

  • Sales Lead Manager

    1 day ago


    Jeddah, Makkah Province, Saudi Arabia Lawazem Full time

    LAWAZEM is seeking an experienced Sales Lead Manager to drive revenue growth in the Western Sector.The Sales Lead Manager will be responsible for developing and executing strategies to drive revenue growth, building and maintaining relationships with key clients, and leading a team of sales professionals.Key Responsibilities:Develop and implement sales...


  • Jeddah, Makkah Province, Saudi Arabia HH-SHAKER Full time

    As a Senior IT Team Supervisor at HH-SHAKER, you will be responsible for overseeing the daily operations of the service team. This includes ensuring service levels are met, facilitating team collaboration, and managing team performance.The ideal candidate will have strong leadership skills, excellent communication abilities, and a proven track record of...


  • Jeddah, Makkah Province, Saudi Arabia Burberry Limited Full time

    Role SummaryWe are looking for a highly motivated and experienced Fashion Retail Manager to join our team as a Store Manager. This is an exciting opportunity to lead a high-performing store team, drive sales growth, and deliver exceptional customer experiences.Main ResponsibilitiesLead and manage a store team, providing guidance, support, and coaching to...


  • Jeddah, Makkah Province, Saudi Arabia شركة صقر الجزيرة للصناعة والتجارة والمقاولات Full time

    **Job Overview:**We are a leading construction company seeking a highly skilled Construction Team Lead to join our team. As a Construction Team Lead, you will be responsible for managing field teams and ensuring timely completion of construction projects.Main Responsibilities:Project Planning: Develop and implement project plans to ensure timely completion...

  • Concierge Team Lead

    5 days ago


    Jeddah, Makkah Province, Saudi Arabia RAFFLES Full time

    ResponsibilitiesThe Assistant Chief Concierge will be responsible for leading the concierge desk, managing staff, and providing exceptional guest service. Key responsibilities include:Leadership and ManagementDesk Operations: Oversee daily concierge desk operations, ensuring seamless guest experiences.Team Leadership: Manage and mentor junior concierge...


  • Jeddah, Makkah Province, Saudi Arabia Awazel - Full time

    Job RequirementsAwazel is seeking a highly skilled Commercial Manager to lead our commercial operations, focusing on revenue growth, customer relationship management, and pricing strategy optimization.The ideal candidate will possess a strong background in sales leadership, with a proven track record in driving sales and revenue growth, particularly in the...