Logistics Operations Manager

5 days ago


Riyadh, Ar Riyāḑ, Saudi Arabia Amazon Full time
Logistics Supervisor Role

At Amazon, we are seeking an experienced and accomplished Logistics Supervisor to drive both innovation and execution in our busy Transportation network.

Your responsibilities will include:

  1. Operational Management: Support the overall, daily management of operational duties, ensuring seamless execution of logistics processes.
  2. Safety and Risk Management: Prioritize and continually improve safety at the delivery station and for the team, maintaining a safe and healthy work environment.
  3. Team Supervision: Supervise logistics assistants, coordinators, and delivery associates to ensure that every shipment is delivered meeting and exceeding set operational Key Performance Indicators (KPIs).
  4. Process Improvement: Coach team members when needed and partner with supporting departments to improve logistics processes and operations, driving efficiency and productivity.
  5. Service Provider Management: Communicate with delivery service providers to set expectations and raise the bar on quality, ensuring exceptional customer experience.
  6. Workload Management: Brief and monitor the workload of all drivers and associates, ensuring optimal resource allocation and utilization.
  7. Administrative Tasks: Maintain a keen eye for detail, ensuring that all administrative tasks are accurately and fully completed, maintaining data integrity.
  8. Performance Metrics: Measure and monitor overall workflows and daily metrics to assist the Operations Manager with tracking, trending, and reporting on site performance, driving data-driven decision making.
  9. Deputy Operations Manager: Deputize for the Operations Manager as required, ensuring seamless leadership and continuity.
  10. Training and Development: Help with training and mentoring new Associates, ensuring they are equipped with the necessary skills and knowledge to excel in their roles.
  11. Process Resolution: Follow up on and resolve any process-related issues as necessary, maintaining a proactive and solution-focused approach.
  12. Flexibility and Adaptability: Be flexible to work in different shifts and do overtime when needed, demonstrating a commitment to meeting business needs.
Basic Qualifications

UAE Nationals with family book only
Experience managing teams
Experience with planning, performance metrics, and process improvement
Ability to work a flexible schedule/shift/work area, including weekends, nights, and/or holidays

Preferred Qualifications

Experience in logistics
Experience in warehouse operations
Experience with data analysis



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