Customer Success Advocate

2 weeks ago


Riyadh, Ar Riyāḑ, Saudi Arabia Dell GmbH Full time
Job Summary:

We are looking for a Customer Success Advocate to join our team in Saudi Arabia, London. As a Customer Success Advocate, you will be responsible for delivering exceptional customer experiences and driving customer loyalty.

Key Responsibilities:
  1. Develop and implement customer success strategies to drive customer retention and growth.
  2. Build and maintain strong relationships with customers and stakeholders.
  3. Collaborate with internal teams to ensure seamless delivery of solutions.
  4. Monitor and analyze customer feedback and data to inform business decisions.
  5. Identify and pursue new business opportunities.
Requirements:
  1. 5 to 10 years of experience in customer success and account management.
  2. Proven track record of customer success and retention.
  3. Exceptional customer management and communication skills.
  4. Ability to work effectively in a fast-paced environment.


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