Operations Team Lead

6 days ago


Medina, Al Madīnah al Munawwarah, Saudi Arabia Afaq - Warehouse Branch Full time

Afaq - Warehouse Branch is seeking a skilled Operations Team Lead to oversee the day-to-day activities of our warehouse team.

About the Role:
  • We are looking for an experienced professional who can motivate and lead a team of individuals to meet productivity expectations in line with company goals.
  • The ideal candidate will have strong communication skills, a high level of ownership, and a commitment to leading by example.

The successful candidate will be responsible for tracking attendance and work flow, working alongside the Shift Manager to highlight and rectify issues as they arise.

Main Responsibilities:
  1. Create a safe working environment by identifying safety opportunities across the work area.
  2. Manage and train Associates to deliver exceptional customer service.
  3. Ensure customer orders are fulfilled in accordance with quality and safety guidelines.
  4. Provide critical shift-related information to frontline management and operators.

The ideal candidate will possess excellent analytical skills, able to analyze data and motivate team members to excel. A commitment to placing the customer at the center of all decision-making is essential.

Requirements:

  • High school or equivalent qualification.
  • 1+ years of experience with Microsoft Office products and applications.
  • Ability to lift up to 49 pounds, stand/walk during shifts lasting up to 12 hours.
  • Familiarity with a flexible schedule/shift/work area, including weekends, nights, and/or holidays.
  • Fluent in English language (Spoken/Written).


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