Call Center Team Lead

As a Call Center Team Leader, you will be responsible for supervising and guiding a team of customer service representatives, ensuring they meet performance targets and deliver exceptional service to customers.Handle complex customer inquiries, complaints, and issues, ensuring efficient and satisfactory resolutions.Act as a point of escalation for...

**Job Summary**We are seeking an experienced Call Center Team Lead to join our team at 2P Perfect Presentation. As a key member of our customer support team, you will be responsible for leading and guiding a group of customer service representatives to ensure they meet performance targets and deliver exceptional service to customers.Key...

We are seeking a highly experienced and dynamic Call Center Manager to lead our call center operations. The ideal candidate will possess a strong background in managing call center projects, ensuring the delivery of excellent customer service, and implementing quality assurance processes. You will be responsible for overseeing performance metrics, preparing...

At 2P Perfect Presentation, we strive to deliver exceptional customer experiences through our dedicated team of customer service professionals. We are seeking an experienced Call Center Operations Lead to join our team and lead our dialer team.You will oversee the day-to-day activities of the dialer team, ensuring they meet performance targets and deliver...

**Leadership Opportunity**We are seeking a Lead Customer Support Specialist to join our team at 2P Perfect Presentation. As a coaching expert, you will be responsible for mentoring and guiding a group of customer service representatives to meet performance targets and deliver exceptional service to customers.Key Responsibilities:Mentor and guide a group of...

Center of Excellence Team Lead required by Leader Investment Group (LIG). This senior role involves leading a team of professionals responsible for delivering exceptional customer service and driving business growth.Main responsibilities include:Strategically leading the contact center teamDriving performance improvements through data analysis and...

**Team Leadership:** As a Distribution Center Team Lead, you will be responsible for overseeing daily operations, ensuring performance targets are met, and driving process improvements. Your skills in leadership and logistics will help us deliver exceptional customer experiences.**Key Responsibilities:**Manage daily operations to meet delivery performance...

**About the Role**The Contact Center Manager is a critical position within Leader Investment Group (LIG). The successful candidate will be responsible for managing the contact center's daily activities, developing operational strategies, and driving team performance.Key Responsibilities:Oversee contact center staff, providing guidance and support to drive...

**Customer Support Leader**We are looking for a Customer Service Supervisor to lead and guide a team of customer service representatives to ensure they meet performance targets and deliver exceptional service to customers.Key Accountabilities:Supervise and guide a team of customer service representatives to meet performance targets and deliver exceptional...

Job OverviewAbroad Work is a leading organization committed to providing exceptional customer service experiences. Our team members play a vital role in ensuring our clients receive the highest level of support and satisfaction. As a Customer Service Specialist, you will be part of this dynamic team and contribute to the success of our operations in Medina,...

**Job Overview**We are looking for a Senior Call Center Representative to take on a leadership role within our customer support team at 2P Perfect Presentation. As a seasoned professional, you will be responsible for directing and coaching a team of call center employees to foster a culture of excellence and ensure customer satisfaction remains a top...

Job OverviewA motivated leader is required to oversee warehouse operations and manage a team of individuals to meet productivity expectations.Key Responsibilities:Create and maintain a safe working environment by identifying safety opportunities across the work area.Train and develop associates to deliver exceptional customer service.Fulfill customer orders...

Afaq - Warehouse Branch is seeking a skilled Operations Team Lead to oversee the day-to-day activities of our warehouse team.About the Role:We are looking for an experienced professional who can motivate and lead a team of individuals to meet productivity expectations in line with company goals.The ideal candidate will have strong communication skills, a...

Perfect Presentation (2P) is seeking a highly skilled Customer Service Director for IT Operations to lead our team of customer support professionals. As a key member of our organization, you will be responsible for supervising and guiding a team to ensure they meet performance targets and deliver exceptional service to customers.Key Responsibilities:Handle...

Come help us change the lives of children with autismAs the Center Ops Supervisor (COS), you will be responsible for the daily operational support of the center. In this role, you will collaborate with the Director of Clinical Operations to ensure the highest standards of excellence in the execution and delivery of our everyday operations.Hours: M-F...

**Job Description:**We are seeking a highly skilled and experienced Customer Service Manager to join our team at 2P Perfect Presentation. As a key member of our organization, you will be responsible for leading and guiding a team of customer service representatives to deliver exceptional service to customers.You will supervise and direct a team of customer...

We are looking for a highly skilled and results-driven Team Performance Specialist to join our team at 2P Perfect Presentation. As a key member of our organization, you will be responsible for driving team performance and delivering exceptional customer experiences.You will work closely with our customer service team to develop and implement effective...

Job Description:You will be responsible for leading a team of individuals to meet productivity expectations and achieve company goals. Key responsibilities include creating a safe working environment, managing and training Associates, ensuring customer orders are fulfilled, and adjusting labor allocation to meet plans and forecasts.The Ideal CandidateShould...

Come help us change the lives of children with autismAs the Center Ops Supervisor (COS), you will be responsible for the daily operational support of the center. In this role, you will collaborate with the Director of Clinical Operations to ensure the highest standards of excellence in the execution and delivery of our everyday operations.Hours: M-F...

Role DescriptionThis is a full-time on-site role for a Contact Center Manager, located in Medina. The Contact Center Manager will oversee the daily operations of our contact center to ensure efficient service delivery and customer satisfaction. Key responsibilities include managing contact center staff, tracking performance metrics, developing and...