Learning Solutions Account Manager

1 week ago


Riyadh, Ar Riyāḑ, Saudi Arabia CARE Full time

About the role of a Learning Solutions Account Manager at CARE

CARE is seeking an experienced and skilled professional to join their team as a Learning Solutions Account Manager.

The ideal candidate will have extensive experience in learning and development solutions, education technology, and client relationship management. They will be responsible for managing client relationships, ensuring successful adoption and engagement of CARE's learning solutions.

The Learning Solutions Account Manager will act as a strategic partner, working closely with internal teams to ensure clients maximize the value of their investment. They will oversee the end-to-end client journey, from onboarding to ongoing engagement.

  • Key Responsibilities:
    • Client Onboarding & Documentation:
      • Receive new client contracts and approvals from the Solutions Team.
      • Ensure the client file is complete, including CR, VAT registration certificate, and other required documents.
      • Define the scope of services, deliverables, and expectations with the client.
      • Oversee the creation of trainee accounts and ensure timely access.
    • Client Engagement & Learning Adoption:
      • Ensure clients are utilizing our Self-Paced (SP) content by tracking adoption rates and providing proactive recommendations.
      • Drive engagement in Learning Journeys, ensuring trainees complete the structured blended learning experience:
        • Day 1: Online training with a live trainer (2 hours).
        • Day 2-3: Self-paced content.
        • Day 4: Online training with a live trainer (2 hours).
    • Provide continuous guidance on best practices for integrating learning programs into the clients' organizational development strategy.
  • Internal Coordination & Project Monitoring:
    • Use Asana to manage projects, track progress, and align with internal teams.
    • Collaborate with the Training & Development Team to ensure clients are matched with the right content and learning pathways.
    • Work with the Technical Support Team to troubleshoot and resolve any access or system-related issues.
    • Monitor the execution of training plans, ensuring all deliverables are met within agreed timelines.
  • Reporting & Performance Tracking:
    • Track client engagement levels with our learning solutions.
    • Provide regular reports on adoption rates, progress, and areas of improvement.
    • Work closely with the Solutions Team to share insights from clients that could support future sales and renewals.
  • Financial & Contractual Compliance:
    • Coordinate with the Finance Team for invoicing based on deliverables and agreed payment terms.
    • Ensure accurate documentation of payments and follow up on outstanding balances.
  • Client Retention & Business Growth:
    • Build and maintain strong, long-term relationships with clients to ensure satisfaction and retention.
    • Identify upselling opportunities for additional training programs, Learning Journeys, or specialized content.
    • Act as the first point of escalation for client concerns and ensure timely resolutions.


  • Riyadh, Ar Riyāḑ, Saudi Arabia Saudi Petroleum Services Polytechnic Full time

    We are currently hiring for multiple exciting roles with one of our esteemed clients in the EdTech industry.Our client — a leader in educational technology — is seeking talented professionals to join their dynamic team at a prestigious academy in Riyadh. One of the key positions we are looking to fill is that of a Learning & Development (L&D) Solutions...


  • Riyadh, Ar Riyāḑ, Saudi Arabia Arab National Bank Full time

    We are currently hiring for multiple exciting roles with one of our esteemed clients in the EdTech industry.Our client — a leader in educational technology — is seeking talented professionals to join their dynamic team at a prestigious academy in Riyadh. One of the key positions we are looking to fill is that of a Learning & Development (L&D) Solutions...


  • Riyadh, Ar Riyāḑ, Saudi Arabia Noon-The Social Learning Platform Full time

    About NoonAt Noon, we believe in Student First in everything we do. That's why we've built a global social learning platform that radically changes the way people learn, with the aim of positively impacting millions of students across the globe and bringing education to everyone.Our open platform is loved by 10+ million students across 8 countries and is...


  • Riyadh, Ar Riyāḑ, Saudi Arabia Tools & Solutions Full time

    Direct message the job poster from Tools & SolutionsTalent Acquisition | Headhunting | Operation | Onboarding | SAPTools & Solutions is a rapidly growing B2B service provider in the GCC offering end-to-end corporate business and digital solutions. We provide…Corporate SolutionsBusiness incorporation and regional headquarter relocation to Saudi...


  • Riyadh, Ar Riyāḑ, Saudi Arabia alfanar Group Full time

    Job PurposeIdentifies training needs, designs and delivers tailored learning programs, and evaluates their impact to align with business goals. Manage the LMS, collaborate with leadership, and continuously improve training methods to support employee development and organizational success.Key Accountability AreasTraining Needs Analysis:Conduct comprehensive...


  • Riyadh, Ar Riyāḑ, Saudi Arabia AlGooru Full time

    We're seeking an experienced professional to lead our academic programs as our Head of Learning. Your key responsibilities will include:Designing and implementing transformative learning experiences that drive student success.Leveraging data analytics to refine our learning models and improve tutoring strategies.About the RoleThis is a senior leadership...


  • Riyadh, Ar Riyāḑ, Saudi Arabia Arab National Bank Full time

    We are currently seeking an experienced E-Learning Solutions Strategist to join our dynamic team at Arab National Bank. This role requires a professional with a deep understanding of education technology and learning methodologies.The ideal candidate will be responsible for designing, implementing, and optimizing cutting-edge L&D solutions that leverage...


  • Riyadh, Ar Riyāḑ, Saudi Arabia Amazon Full time

    Key ResponsibilitiesDevelop Data-Driven Strategies: Create and drive strategies for learning needs, including evolving data labeling requirements, for AGI DS customers.Engage with Customers: Work with internal and external stakeholders to understand their needs and translate them into actionable plans.Influence Product Development: Collaborate with product...


  • Riyadh, Ar Riyāḑ, Saudi Arabia Arbete Full time

    About the job Learning and Development (L&D) Solution ManagerOur client in Educational Technology is seeking a highly skilled and experienced L&D Solution Manager to join their team at a prestigious resort in Riyadh.Position Title: Learning and Development Solution ManagerLocation: Riyadh, Saudi ArabiaIndustry: Education TechnologyExperience Required:...


  • Riyadh, Ar Riyāḑ, Saudi Arabia Electronic Solutions Full time

    Job Description:We are seeking an experienced IT Data Solutions Manager to join our team at Electronic Solutions. As a senior leader, you will be responsible for leading the development of conceptual, logical, and physical data models to support business intelligence, analytics, and reporting initiatives.Main Responsibilities:Data Modelling: Lead the...


  • Riyadh, Ar Riyāḑ, Saudi Arabia Nybl Full time

    About UsNybl is a pioneering company developing an AI ecosystem that democratizes access to artificial intelligence solutions. We empower businesses across industries to deploy AI solutions seamlessly using our platform and applications.About the JobWe are seeking an experienced Enterprise Account Manager to join our Sales team and drive AI and Data...


  • Riyadh, Ar Riyāḑ, Saudi Arabia Tools & Solutions Full time

    About the RoleWe are seeking a highly skilled Training and Development Professional to join our team. The successful candidate will be responsible for designing and implementing effective training programs, evaluating their effectiveness, and making recommendations for improvements.Collaborate with stakeholders to identify training needs and develop learning...


  • Riyadh, Ar Riyāḑ, Saudi Arabia CorporateStack Solutions Full time

    We are seeking a highly skilled and experienced sales representative to join our team in Riyadh. As a sales hunter, you will be responsible for identifying new business opportunities and expanding our customer base.Key Responsibilities:You will identify and engage potential customers through strategic networking and outreach initiatives.You will present and...


  • Riyadh, Ar Riyāḑ, Saudi Arabia Obeikan Investment Group Full time

    Machine Learning Solutions Developer:Obeikan Investment Group is seeking an experienced Machine Learning Solutions Developer to join our team. As a key member of our technology division, you will play a crucial role in designing, developing, and deploying AI-powered solutions that drive business growth.About the Role:This is an exciting opportunity for a...

  • Sales Account Manager

    2 weeks ago


    Riyadh, Ar Riyāḑ, Saudi Arabia cyberani solutions Full time

    As a Sales Account Manager at Cyberani, you will be responsible for managing and growing a portfolio of client accounts within the cybersecurity sector. You will be the primary point of contact for our clients, understanding their cybersecurity needs, and delivering solutions that drive value. Your role is critical in ensuring customer satisfaction,...


  • Riyadh, Ar Riyāḑ, Saudi Arabia Arab National Bank Full time

    Role OverviewThe Relationship Manager (RM) serves as a strategic partner to clients, ensuring they maximize the value of their investment in our learning solutions. This involves fostering strong relationships and guiding clients through the adoption and engagement of our self-paced content and learning journeys.The RM oversees the entire client journey,...


  • Riyadh, Ar Riyāḑ, Saudi Arabia 51Talk Headquarters Full time

    We are seeking a seasoned E-Learning Solutions Consultant to join our team at 51Talk Headquarters.About the RoleThis is an exciting opportunity for a highly skilled sales professional to leverage their expertise and passion for E-Learning to drive business growth. As an E-Learning Solutions Consultant, you will be responsible for conducting direct outreach...


  • Riyadh, Ar Riyāḑ, Saudi Arabia Classera Full time

    About the Role:We are seeking an experienced E-Learning Business Development Consultant to join our team at Classera. In this role, you will play a critical part in expanding our presence in the K-12 and Higher Education sectors.Your Key Responsibilities:Identify and capitalize on new business opportunities within the education sector.Establish and maintain...


  • Riyadh, Ar Riyāḑ, Saudi Arabia Harris Geospatial Solutions Full time

    L3Harris Geospatial Solutions is dedicated to empowering employees and promoting work-life success in a dynamic and fast-paced environment. Our employees deliver end-to-end technology solutions connecting the space, air, land, sea and cyber domains in the interest of national security.As a Senior Account Manager, you will be instrumental in driving sales,...


  • Riyadh, Ar Riyāḑ, Saudi Arabia Müller's Solutions Full time

    We're seeking a highly skilled Machine Learning and Computer Vision Specialist to join our team at Müller's Solutions. As an AI / Computer Vision Engineer, you will have the opportunity to work on cutting-edge projects that leverage artificial intelligence and computer vision technologies.Job DescriptionIn this role, you will be responsible for implementing...