Customer Success Coordinator

6 days ago


Jeddah, Makkah Province, Saudi Arabia Kone México Full time

We are looking for a motivated Pre-Sales Support Specialist to join our Service Business in Jeddah, Saudi Arabia. The successful candidate will have a strong background in administration, preferably within sales organizations, and excellent communication and coordination skills.

The key responsibilities include:

  • Contacting customer-initiated leads within 24 hours via various online channels.
  • Qualifying leads before assigning them to salespersons.
  • Supporting sales teams in value discovery meetings by preparing presentations and materials.
  • Maintaining accurate sales funnel, customer, and opportunity data in CRM.
  • Assisting salespersons with back-office tasks and customer inquiries.
  • Coordinating customer visits, tasks, and events.
  • Providing Sales Managers with selected reports or sales summaries as requested.

The successful candidate will have a strong understanding of sales processes and be able to work effectively in a fast-paced environment.



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