Service Support Specialist

7 days ago


Riyadh, Ar Riyāḑ, Saudi Arabia Al Jazirah Vehicles Agencies Co. Ltd. Full time
Role Description

We are seeking a skilled and customer-focused professional to join our team as a Service Support Specialist - Vehicle Maintenance. This role involves working closely with customers, technicians, and internal stakeholders to deliver exceptional service experiences and drive sales growth in the automotive services sector.

Key Accountabilities
  • Engage with customers to understand their vehicle maintenance requirements, offering personalized solutions and expert advice.
  • Collaborate with technicians to ensure prompt and efficient service completion, maintaining high standards of quality and customer satisfaction.
  • Analyze customer feedback and insights to identify opportunities for process improvements and service enhancements.
  • Develop and maintain strong relationships with customers, recognizing their loyalty and preferences.
  • Contribute to sales growth by identifying cross-selling opportunities and promoting relevant services to customers.


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