Customer Service Representative

3 days ago


Jeddah, Makkah Province, Saudi Arabia Hamad M. Al Rugaib & Sons Trading Co Part time
Sales Floor Team Member

This role involves being the face of the company, providing an exceptional customer experience, and driving sales growth.

Responsibilities include:

  • Foster positive relationships with customers through active listening and empathy.
  • Maintain a high level of product knowledge to address customer inquiries efficiently.
  • Operate cash registers accurately and maintain store appearance to create a welcoming atmosphere.

A key aspect of this role is:

  • To direct customers to relevant products, promote cross-sales, and meet or exceed sales targets.
  • Adhere to company policies, demonstrating a deep understanding of procedures and guidelines.

Essential Qualities:

  • Excellent communication and problem-solving skills.
  • A positive attitude and commitment to delivering exceptional customer service.
  • Ability to work effectively in a team environment.


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