Customer Service Manager

4 days ago


Jeddah, Makkah Province, Saudi Arabia Dallah Albaraka Full time

Job Description

We are seeking a Customer Service Manager to lead our customer service team at Dallah Albaraka. The ideal candidate will have excellent leadership and communication skills, as well as a strong understanding of customer service principles.

Main Responsibilities

  • Lead the customer service team and provide guidance and support as needed.
  • Develop and implement customer service strategies to improve customer satisfaction.
  • Collaborate with internal teams to resolve customer issues and concerns.
  • Maintain accurate records of customer interactions and feedback.

Requirements

  • Bachelor's degree in Business Administration or a related field.
  • Strong leadership and communication skills.
  • Excellent problem-solving and analytical skills.
  • Ability to work independently and as part of a team.


  • Jeddah, Makkah Province, Saudi Arabia Gulf Marketing Group (GMG Group) Full time

    Job SummaryWe are seeking a highly motivated and results-driven Store Supervisor to join our team at Gulf Marketing Group (GMG Group). As a Store Supervisor, you will be responsible for supporting the Store Sales team in driving sales performance and development, while ensuring exceptional operational, commercial, and customer service standards.Main...


  • Jeddah, Makkah Province, Saudi Arabia Locationsolutions Full time

    We are seeking a highly motivated and detail-oriented professional to join our Locationsolutions team as a Customer Service Specialist. This role is ideal for someone who thrives in a fast-paced environment, manages multiple tasks, and provides exceptional customer service.Key ResponsibilitiesCoordinate Project Installations: Manage the installation of...


  • Jeddah, Makkah Province, Saudi Arabia Amazon Full time

    We are seeking an experienced Customer Service Team Manager to lead and develop a team of 20 associates at Amazon. The ideal candidate will have a strong background in customer service and supervision, with a focus on process improvement and employee development.Responsibilities:Lead and manage a team of customer service representatives, providing guidance...


  • Jeddah, Makkah Province, Saudi Arabia Nahdi Medical Co. Full time

    About This OpportunityWe are seeking a Customer Service Advisor to join our team at Nahdi Medical Co. As a key member of our customer service team, you will be responsible for delivering exceptional customer service and resolving customer complaints in a timely and professional manner.Key Responsibilities:Respond to customer inquiries and resolve customer...


  • Jeddah, Makkah Province, Saudi Arabia Hamad M. Al Rugaib & Sons Trading Co Full time

    As a Customer Service Representative at Hamad M Al Rugaib & Sons Trading Co, you will be responsible for creating a positive shopping experience for our customers.Customer Interaction:Respond to customer inquiries in a timely and courteous manner.Provide product information and resolve customer complaints.Process customer transactions accurately and...


  • Jeddah, Makkah Province, Saudi Arabia Raffles Hotels & Resorts Full time

    **Raffles Hotels & Resorts**: A Leader in Luxury HospitalityWe are seeking a highly skilled and customer-focused Reservations Agent to join our team in Jeddah, Saudi Arabia.About the Role:As a Reservations Agent, you will play a crucial role in ensuring guest satisfaction by managing bookings, providing information about our hotel services, and maximizing...


  • Jeddah, Makkah Province, Saudi Arabia Abroad Work Full time

    Customer Service Role in Abroad WorkWe are seeking a Customer Service Agent to provide exceptional support to our clients. This position is ideal for individuals who are looking for a full-time job with accommodation and do not require English proficiency.The successful candidate will be responsible for handling customer inquiries and complaints via...


  • Jeddah, Makkah Province, Saudi Arabia Amazon Full time

    Amazon is seeking a skilled Lead Customer Service Representative to join our team. In this role, you will be responsible for leading a team of customer service representatives, developing and implementing process improvements, and mentoring and training new associates.Main Duties:Manage a team of customer service representatives, providing guidance and...


  • Jeddah, Makkah Province, Saudi Arabia Amazon Full time

    As a Senior Customer Service Supervisor, you will lead and develop a team of 20 associates, driving process improvements and ensuring high-quality customer service delivery. You will also mentor and train new supervisors, helping them to quickly adapt to their new roles.Main Responsibilities:Manage a team of customer service representatives, focusing on...


  • Jeddah, Makkah Province, Saudi Arabia Hamad M. Al Rugaib & Sons Trading Co Part time

    Sales Floor Team MemberThis role involves being the face of the company, providing an exceptional customer experience, and driving sales growth.Responsibilities include:Foster positive relationships with customers through active listening and empathy.Maintain a high level of product knowledge to address customer inquiries efficiently.Operate cash registers...


  • Jeddah, Makkah Province, Saudi Arabia LenskartME Full time

    Our Ideal CandidateWe seek a highly skilled Customer Service Representative - LenskartME to join our team, who embodies the spirit of excellent customer service and technical expertise.About the JobProvide exceptional customer service, handling inquiries professionally, and offering tailored product recommendations.Achieve sales goals, operate cash...


  • Jeddah, Makkah Province, Saudi Arabia Abroad Work Full time

    Customer Service Representative PositionSales Associate - Indian Nationals Only (Jeddah, Saudi Arabia)We are seeking a highly skilled Customer Service Representative to join our team in Jeddah. As a Customer Service Representative, you will be responsible for providing world-class customer service, responding to customer inquiries, and resolving any issues...


  • Jeddah, Makkah Province, Saudi Arabia Abroad Work Full time

    Call Center Representative VacancyWe are seeking a skilled and motivated Customer Service Representative to join our team in Jeddah. The ideal candidate will possess strong English communication skills and be available for part-time work.This is an excellent opportunity for students or individuals looking for flexible employment while studying or residing in...


  • Jeddah, Makkah Province, Saudi Arabia BUPA Arabia Full time

    Job OverviewIn this role, you will be responsible for delivering exceptional customer service to patients and their families. You will work closely with healthcare providers to ensure seamless communication and resolve any issues that may arise.This is an excellent opportunity to join a dynamic team and make a real difference in people's lives.


  • Jeddah, Makkah Province, Saudi Arabia Amazon Full time

    At Amazon, we're looking for a talented Customer Service Team Manager to join our team. As a key member of our customer service leadership team, you'll be responsible for leading and developing a team of 20 associates, driving continuous improvement culture through 'kaizen' and lean projects, and participating in the implementation of solutions to...


  • Jeddah, Makkah Province, Saudi Arabia Shangri-La Group Full time

    Shangri-La Jeddah is seeking a highly motivated and experienced Reservation Agent to join our sales team. As a key member of our team, you will be responsible for promoting customer satisfaction while optimizing booking opportunities.Key Responsibilities:You will be required to master the room product in terms of layout, physical attributes, benefits, and...


  • Jeddah, Makkah Province, Saudi Arabia SolexPlus Full time

    About the role at SolexPlusAt SolexPlus, we are committed to delivering exceptional customer service. Our team of dedicated professionals works tirelessly to ensure that our clients receive top-notch support and assistance.Key Responsibilities:Provide professional and courteous service to clients via phone, email, and chatRespond to client inquiries and...


  • Jeddah, Makkah Province, Saudi Arabia ستارلينكس Full time

    Job OverviewMaintaining the long-term relationship with Starlink's Key Accounts (B2B) involves supporting cross-departmental functions including Sales, Operations, and Customer Service.The primary goal is to foster growth opportunities while ensuring customer satisfaction through effective customer success management and team capability development.Key...


  • Jeddah, Makkah Province, Saudi Arabia Majid Al Futtaim Full time

    Majid Al Futtaim Lifestyle is a leading retailer in the region, and we're looking for an experienced Sales Associate to join our team. As a key member of the sales team, you will be responsible for delivering exceptional customer experiences.Main Responsibilities:Ensure customer satisfaction by providing accurate product information and recommendations.Work...


  • Jeddah, Makkah Province, Saudi Arabia CARE Full time

    About CAREWe are a values-driven organization committed to delivering exceptional results through collaborative teamwork.Our team members are passionate about making a difference and exceeding expectations.Job Description:This challenging role involves supervising the sales team within the warehouse, driving sales growth, operational efficiency, and customer...