Education Marketing Specialist

4 days ago


Riyadh, Ar Riyāḑ, Saudi Arabia PROVEN Arabia | بروفن العربية Full time
Customer Experience and Retention

The Customer Success Advocate will be responsible for ensuring that students and their families have a seamless and positive experience at PROVEN Arabia. This includes responding to enquiries, providing exceptional customer service, and developing personalized engagement strategies.

Main Responsibilities
  • Enquiry Response: Respond to all new enquiries within one working day, providing timely and accurate information about our programs.
  • Customer Service: Provide exceptional customer service, reflecting the culture and values of PROVEN Arabia.
  • Engagement Strategies: Develop and maintain personalized engagement strategies to strengthen relationships with students and their families.
Key Qualifications and Skills
  • Education: Bachelor's degree from a recognized university.
  • Experience: At least 5 to 6 years of experience in a customer-facing role within the education or service-oriented industry.
  • Language Skills: Excellent written and verbal communication skills in English and Arabic.


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