Education Marketing Specialist
4 days ago
The Customer Success Advocate will be responsible for ensuring that students and their families have a seamless and positive experience at PROVEN Arabia. This includes responding to enquiries, providing exceptional customer service, and developing personalized engagement strategies.
Main Responsibilities- Enquiry Response: Respond to all new enquiries within one working day, providing timely and accurate information about our programs.
- Customer Service: Provide exceptional customer service, reflecting the culture and values of PROVEN Arabia.
- Engagement Strategies: Develop and maintain personalized engagement strategies to strengthen relationships with students and their families.
- Education: Bachelor's degree from a recognized university.
- Experience: At least 5 to 6 years of experience in a customer-facing role within the education or service-oriented industry.
- Language Skills: Excellent written and verbal communication skills in English and Arabic.
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