Digital Marketing Campaign Specialist
4 days ago
About the Role
We are seeking a highly skilled Digital Marketing Campaign Specialist to join our team at Terry Soot MG. In this role, you will be responsible for providing expert guidance to advertisers, ensuring their success through exceptional customer support and tailored campaign advice.
Key Responsibilities:
- Act as the primary point of contact for advertisers, ensuring their needs and challenges are addressed promptly and efficiently.
- Develop and execute B2B digital marketing campaigns that deliver optimal results, leveraging your expertise to optimize advertiser outcomes.
- Simplify complex advertising concepts, making them accessible to first-time or non-technical advertisers, and provide data-driven recommendations for improvement.
- Maintain accurate records of customer interactions and campaign results using CRM tools, ensuring seamless collaboration with cross-functional teams.
- Prepare and deliver presentations and reports using Microsoft Excel, Word, and PowerPoint, highlighting key metrics and trends.
Basic Qualifications:
- Bachelor's degree in Business, Marketing, Advertising, Communication, or a related discipline, demonstrating a strong foundation in digital marketing principles.
- 1–3 years of experience in a B2B customer-facing support role within a BPO or client services setting, showcasing your ability to work effectively with diverse stakeholders.
- Hands-on experience with digital marketing campaigns is preferred, with a proven track record of driving successful outcomes.
- Strong verbal and written communication skills, with the ability to clearly articulate ideas and solutions, and build effective relationships with advertisers.
- A customer-obsessed mindset, with a focus on achieving advertiser objectives and delivering exceptional service, resulting in high levels of satisfaction and loyalty.
- Exceptional problem-solving skills, with the ability to diagnose issues and implement effective solutions, driving continuous improvement and growth.
- Proficiency in Microsoft Office Suite, including Excel, Word, and PowerPoint, with the ability to leverage these tools to analyze data, create compelling content, and drive results.
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