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Digital Luxury Retail Expert

1 week ago

Riyadh, Ar Riyāḑ, Saudi Arabia Chalhoub Group Full time
Company Overview
Chalhoub Group has been a pioneer in the luxury retail industry for over six decades, providing exceptional experiences to customers across the Middle East. With a portfolio of owned brands and international partners, the company offers a wide range of products in categories such as fashion, beauty, and art de vivre. Chalhoub Group is committed to innovation and customer satisfaction, with a focus on delivering seamless experiences across multiple touchpoints.

Job Description
In this role, you will be responsible for driving sales growth while ensuring exceptional customer experiences. Your key responsibilities will include collecting data on customer behavior, top sellers, and slow movers; driving client relationships through an omni-channel approach; and providing pre-buying feedback on products. You will also ensure adherence to visual merchandising guidelines and standard operating procedures, as well as promote loyalty programs and stay up-to-date with app offerings.

Required Skills and Qualifications
To succeed in this role, you will need strong communication skills, a background in technology (a plus), and previous retail experience. You will be required to keep abreast of all brand social media activities and campaigns, drive sell-throughs within the store, and support in-store CX initiatives.

Benefits
As a member of our team, you will have access to competitive benefits, including healthcare, child education contributions, remote and flexible working policies, and exclusive employee discounts. We recognize the value you bring and strive to provide opportunities for growth and development.