Retail Manager RETAIL
4 days ago
INSPIRE | EXHILARATE | DELIGHT
For over six decades, Chalhoub Group has been a partner and creator of luxury experiences in the Middle East. The Group has reinforced its distribution and marketing services with a portfolio of eight owned brands and over 300 international brands in the luxury, beauty, fashion, and art de vivre categories. Recently, the Group expanded into luxury watches, jewellery, and eyewear.
Every step at Chalhoub Group is taken with the customer at heart. Be it constantly reinventing itself or focusing on innovation to provide luxury experiences at over 750 experiential retail stores, online and through mobile apps, each touchpoint leads to delighting the customer.
Today, Chalhoub Group stands for 14,000 skilled and talented professionals across seven countries, resulting in the Group being ranked third in the Middle East and first in Saudi Arabia as a Great Place to Work.
To keep the innovation journey going, the Group has set up "The Greenhouse", an innovation hub, incubator space, and accelerator for start-ups and small businesses in the region and internationally. This is just one of the initiatives taken by the Group to reinvent itself, catalyzed by forward thinking and future-proofing. The Group has also embedded sustainability at the core of its business strategy with a clear commitment towards people, partners and the planet.
What you'll be doing
As a Retail Manager, you will be responsible for ensuring that Store Directors/Managers maximize the commercial performance of their retail shops and deliver exceptional Guest Experience. You will establish a bridge between back-office and their network of stores, which you control/audit continuously and implement corrective solutions.
- Understand the brand strategy and cascade within your given network.
- In conjunction with Marketing, ensure the implementation of marketing and CX strategies and programs.
- Implement Brand guidelines considering each market's specifications.
- Agree on a yearly calendar of sales with the commercial team.
- Control discount and margins to ensure constant business profitability.
- Follow up periodically on sales figures per line and stock at hand (Sell-Out).
- Manage potential shortages, review orders, and inform the merchandising team on the status.
- Record, monitor, and analyze market trends and competitor activities.
- Provide commercial with quantitative and qualitative reports using data from market studies and in-house systems.
- Define sales targets per sales team member.
- Manage the P&L for the brand.
- Monitor brand performance and send recommendations.
- Manage the organization's resources within budget guidelines.
- Provide accurate information to keep management informed of the brand's financial position.
- Develop and motivate team members to ensure the transfer of know-how and a positive work environment.
- Monitor team members' performance and provide feedback to maximize efficiency.
What you'll need to succeed
- Experience as a Retail Manager.
- Good knowledge of sales and marketing.
- Excellent leadership skills.
- Degree in Business Administration or relevant fields.
What we can offer you
With us, you will turn your aspirations into reality through enriching experiences, learning and development opportunities, and exposure to different assignments within your role or through internal mobility. Our Group offers diverse career paths for those who are extraordinary, every day.
We recognize the value that you bring, and we strive to provide a competitive benefits package which includes health care, child education contribution, remote and flexible working policies, as well as exclusive employee discounts.
We Invite All Applicants to Apply
It Takes Diversity Of Thought, Culture, Background, Differing Abilities and Perspectives to truly Inspire, Exhilarate and Delight our customers. At Chalhoub Group, we are committed to inclusion and diversity.
We welcome all applicants to apply and be part of our exciting future. We ensure equal opportunity for all our applicants without regard to gender, age, race, religion, national origin, or disability status.
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