ServiceNow Software Engineer

3 days ago


Riyadh, Ar Riyāḑ, Saudi Arabia 2P Full time

We are seeking a skilled ServiceNow Developer to develop and maintain the ServiceNow platform, ensuring its availability and optimal performance for users.

The ideal candidate will lead the design and engineering of system solutions, aligning with industry best practices while enhancing system efficiency and maintainability.

Key Responsibilities:

  1. Develop and maintain the ServiceNow platform, ensuring high availability to users.
  2. Lead the design and engineering of solutions within the ServiceNow system.
  3. Review and optimize system components for improved efficiency and maintainability.
  4. Utilize advanced scripting capabilities to create custom solutions and automate processes.
  5. Integrate the ServiceNow platform with other relevant systems and data sources using REST, SOAP, or other APIs.
  6. Develop system reports, dashboards, and data visualizations to provide actionable insights.
  7. Proactively identify opportunities for improvement and innovation within the system.
  8. Keep the ServiceNow system updated with the latest features, updates, and best practices.
  9. Translate department requirements into effective technical solutions within the system.
  10. Engage with both technical and non-technical stakeholders at all levels.
  11. Participate in the complete software development lifecycle, including analysis, design, coding, testing, training, and operational support.
  12. Conduct validation tests for the integration of the Authority's systems with ServiceNow.
  13. Drive continuous improvement initiatives for the ServiceNow system and associated processes.
  14. Perform periodic validation tests to ensure effective system integration.


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