Senior ServiceNow Implementation Specialist

5 days ago


Riyadh, Ar Riyāḑ, Saudi Arabia Devoteam Full time

As a Senior ServiceNow Implementation Specialist at Devoteam, you will play a critical role in delivering high-quality ServiceNow solutions to our clients. We are looking for an experienced professional with a strong background in IT service management and a proven track record of implementing successful ServiceNow projects.

Your primary responsibility will be to lead the design, development, and implementation of ServiceNow solutions that meet the needs of our clients. You will work closely with our business stakeholders to understand requirements and translate them into technical solutions that deliver value to our clients.

You will also be responsible for providing technical leadership and guidance to junior team members, as well as collaborating with other technical teams to ensure seamless integration of ServiceNow solutions.

Key Responsibilities:

  1. Technical Leadership & Solution Design
  2. Development & Implementation
  3. Stakeholder Collaboration & Requirement Gathering
  4. Platform Management & Optimization
  5. Team Leadership & Mentorship
  6. Integration & Automation
  7. Governance & Compliance

Qualifications:

  • 8-10 years of experience in IT or related business fields.
  • A degree in IT, Computer Science, Engineering, or a related field is preferred.

Certifications (Preferred):

  • ServiceNow Certified System Administrator (CSA).
  • ServiceNow Certified Application Developer (CAD).
  • ServiceNow Certified Implementation Specialist (CIS) – ITSM.
  • ITIL Foundation certification.
  • Agile/Scrum.


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