Organizational Performance Specialist
5 days ago
About the Company:
Saudi Petroleum Services Polytechnic is a leading organization in the retail industry, committed to excellence and innovation. We are seeking a highly skilled Training Manager to join our team and contribute to our growth and success.
Job Description:
- Define Requirements:
- Collaborate with the Operations Team to gather training requirements specific to each store, focusing on enhancing commercial targets and customer satisfaction.
- Conduct store visits and direct assessments on the shop floor to identify staff strengths and areas for development.
- Finalize training needs in consultation with the L&D Manager.
- Design and Develop:
- Create effective training materials and programs, utilizing resources from M&S International and AFTC.
- Pilot and refine training programs before wider rollout, ensuring approval from Operations Management prior to implementation.
- Prepare and manage budgetary allocations for training initiatives.
- Implementation:
- Strategize the delivery of training programs, coordinating with the Operations Team to schedule trainers and target groups.
- Support in-store coaches to ensure effective program delivery.
- Post-Training Evaluation:
- Compile and manage records of in-store training hours and ensure all training documentation is up-to-date.
- Monitor and follow up on certification processes and records.
- Corporate Representation:
- Act as an ambassador for both Al-Futtaim and Marks & Spencer brands, upholding and promoting organizational values.
- Develop and maintain relationships with M&S International to leverage existing training resources.
Benefits: We offer a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and experienced Training Manager looking for a new challenge, please submit your application.
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