Service Delivery Manager
3 days ago
We are looking for a highly skilled Service Delivery Manager to oversee the daily operations of our customer service department. The successful candidate will have extensive experience in customer service management, exceptional leadership skills, and a proven track record of driving business growth through effective service delivery.
As a key member of our team, you will be responsible for analyzing customer feedback, identifying areas for improvement, and implementing process enhancements to drive increased customer satisfaction.
Responsibilities:
- Oversee the daily operations of the customer service department.
- Analyze customer feedback to identify trends and areas for improvement.
- Develop and implement process enhancements to improve service delivery.
- Collaborate with other departments to enhance overall customer satisfaction.
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