Technical Account Manager
1 week ago
**Overview:**
At Amazon, we are looking for a talented Technical Account Manager to join our AWS Enterprise Support team. As a cloud expert, you will help our customers achieve the best value and service from AWS.
Responsibilities:
- Develop strategies to drive customer adoption and use of AWS services.
- Represent AWS within a customer's environment and drive discussions with senior leadership.
- Provide advocacy and strategic technical direction to plan and build solutions using standard methodologies.
- Keep customers' AWS environments operationally healthy and reduce costs.
- Develop close relationships with customers to understand their business and technical needs.
- Lead technical discussions with senior leadership on incidents, trade-offs, proactive scope, and risk management.
Qualifications:
- 5+ years of hands-on experience with operational parameters and troubleshooting for two of the following: Infrastructure/ Systems Administration / Networking / DevOps / Compute/ Storage/ Database/ Big Data and Analytics/ Application-level services/ Serverless/ Applications Development in a distributed systems environment.
- Bachelor's Degree in Computer Science, Engineering, Math, or related discipline required, or equivalent work experience.
- Able to communicate effectively in English within technical and business settings.
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