Professional Call Center Agent
3 days ago
About the Job
BUPA Arabia seeks an experienced Senior Associate – Call Center to provide high-level customer service and professional communication skills to internal and external customers.
Job Description
- Provide accurate information on Bupa Arabia network, treatments, paperwork requirements, and general queries to customers.
- Identify recurring problems and direct information for prompt corrective actions.
- Utilize multiple systems for preauthorizations, claims research, contract interpretation, and provider network status.
- Work with callers to understand and interpret client and provider contracts.
- Ensure customer satisfaction through continuous improvement of service delivery.
- Resolve customer complaints efficiently with minimal supervisor intervention.
What We Offer
Bupa Arabia offers a dynamic and supportive work environment that promotes personal and professional growth. As a Senior Associate, you will have opportunities to develop your skills and expertise, and contribute to delivering exceptional customer experiences.
-
Part-Time Call Center Agent
10 hours ago
Jeddah, Makkah Province, Saudi Arabia Abroad Work Full timeCall Center Representative Job DescriptionWe are hiring a Part-Time Call Center Agent to work in our Jeddah office. The successful candidate will have excellent communication skills and be able to provide top-notch customer service.This is a great opportunity for individuals looking for part-time work while studying in Jeddah. Our company offers a supportive...
-
Call Center Team Lead
4 days ago
Jeddah, Makkah Province, Saudi Arabia 2P Full timeWe are looking for an exceptional Call Center Team Lead to join our team at 2P Perfect Presentation in Jiddah.About UsWe are a leading provider of IT services and consulting solutions, committed to delivering outstanding results to our clients.About the JobThe successful candidate will be responsible for managing day-to-day call center operations, developing...
-
Call Center Operator
2 days ago
Jeddah, Makkah Province, Saudi Arabia Abroad Work Full timeJob Opportunity in Call Center OperationsWe are currently hiring a Call Center Operator to join our team at Abroad Work. This role is ideal for individuals who are seeking a challenging and rewarding career opportunity.In this position, you will be responsible for handling customer inquiries and complaints via telephone, email, or other electronic means.Key...
-
Call Center Senior Lead
5 days ago
Jeddah, Makkah Province, Saudi Arabia Emdad Al Khebrat Full timeWe are looking for an experienced Call Center Senior Lead to join our team at Emdad Al Khebrat.The ideal candidate will have a proven track record of success in Call Center / Customer experience, with strong leadership and management skills. They will also be based in Jeddah and available on short notice.The role involves leading a team of customer service...
-
Contact Center Specialist
4 days ago
Jeddah, Makkah Province, Saudi Arabia Arab National Bank Full timeWe are seeking a highly skilled and customer-focused Phone Support Agent to join our team at Arab National Bank. As a key member of our contact center, you will be responsible for providing exceptional service to our customers via phone calls and other communication channels.Job DescriptionIn this role, you will be the primary point of contact for customers,...
-
Call Center Associate
4 days ago
Jeddah, Makkah Province, Saudi Arabia Arab National Bank Full timeArab National Bank is seeking a highly motivated and results-driven Contact Center Specialist to join our team. As a key member of our contact center, you will be responsible for delivering exceptional customer service and ensuring customer satisfaction.About the RoleThis is an exciting opportunity to join a leading financial institution and contribute to...
-
Call Centre Performance Analyst
7 days ago
Jeddah, Makkah Province, Saudi Arabia Emdad Al Khebrat Full timeWe are seeking a highly skilled individual to join our team as a Call Centre Representative.This role involves providing exceptional customer service and ensuring that all interactions meet our high standards.Key Responsibilities:Monitoring and Evaluation: Regularly review Call/Casa activities to identify areas for improvement.Feedback: Provide constructive...
-
Customer Service Operations Manager
4 days ago
Jeddah, Makkah Province, Saudi Arabia 2P Full timeAt 2P Perfect Presentation, we are seeking a highly experienced and dynamic Customer Service Operations Manager to lead our call center operations in Jiddah.About the RoleThe ideal candidate will possess a strong background in managing call center projects, ensuring the delivery of excellent customer service, and implementing quality assurance processes.You...
-
Service Delivery Director
4 days ago
Jeddah, Makkah Province, Saudi Arabia 2P Full timeJoin us as a Service Delivery Director at 2P Perfect Presentation in Jiddah and take your career to the next level!About Our CompanyWe are a fast-growing IT services and consulting company, dedicated to delivering innovative solutions to our clients.About the PositionThis is an exciting opportunity to lead our call center operations in Jiddah, working...
-
Data Center Security Professional
5 days ago
Jeddah, Makkah Province, Saudi Arabia Amazon Full timeThe Amazon Data Center Security Team is seeking an experienced professional to drive operational security excellence in a control room setting or in multiple facilities located within a short driving distance. As a Data Center Security Specialist, you will be responsible for driving a culture of quality and supporting proactive identification of physical...
-
Call Center Ambassador
2 days ago
Jeddah, Makkah Province, Saudi Arabia BUPA Arabia Full timeKey ResponsibilitiesCustomer Service: Respond to customer inquiries via phone, email, or in-person, providing accurate information and resolving issues promptly.Communication: Collaborate with healthcare providers to ensure seamless communication and resolve any issues that may arise.Problem-Solving: Identify and resolve customer complaints and concerns in a...
-
Data Center Systems Engineer
4 days ago
Jeddah, Makkah Province, Saudi Arabia Amazon Full timeJob DescriptionThe Data Center Facility Engineer will operate and maintain AWS DCs' world-class mechanical and electrical infrastructure following a process-oriented approach.This is a hands-on role that requires the ability to troubleshoot and resolve complex issues with electrical and mechanical equipment, including UPS's, Switchgear, Circuit Breakers,...
-
Data Center Operations Specialist
4 days ago
Jeddah, Makkah Province, Saudi Arabia Amazon Full timeJob OverviewWe are seeking a highly skilled Data Center Facility Engineer to join our team. The successful candidate will be responsible for operating and maintaining AWS DCs' world-class mechanical and electrical infrastructure.This is a hands-on role that requires the ability to troubleshoot and resolve complex issues with electrical and mechanical...
-
Customer Service Team Manager
5 days ago
Jeddah, Makkah Province, Saudi Arabia Emdad Al Khebrat Full timeAt Emdad Al Khebrat, we are seeking a highly skilled and experienced Customer Service Team Manager to join our team.The ideal candidate will have relevant experience in Call Center / Customer experience, be based in Jeddah, and available on short notice. They will also possess excellent management skills, particularly in managing agents' team performance.The...
-
Customer Service Agent
2 days ago
Jeddah, Makkah Province, Saudi Arabia Abroad Work Full timeCustomer Service Role in Abroad WorkWe are seeking a Customer Service Agent to provide exceptional support to our clients. This position is ideal for individuals who are looking for a full-time job with accommodation and do not require English proficiency.The successful candidate will be responsible for handling customer inquiries and complaints via...
-
موظف مركز خدمة عملاء Call center Agent
3 weeks ago
Jeddah, Makkah Province, Saudi Arabia Saudi Petroleum Services Polytechnic Full timeحسناً، موظف مركز خدمة العملاء في شركة السيارات هو الشخص الذي يعمل مع العملاء وتقديم الدعم اللازم لهم. يتطلب هذا الدور مهارات قوية للتواصل والقدرة على حل المشكلات.الresponsabilitésاستقبال المكالمات من...
-
Data Center Solutions Engineer
10 hours ago
Jeddah, Makkah Province, Saudi Arabia Schneider Electric Gruppe Full timeJob DescriptionAs a Data Center Solutions Engineer, you will play a key role in delivering end-to-end data center solutions to our customers. This involves working closely with sales teams, understanding customer needs, and providing tailored solutions that meet their requirements.The ideal candidate will have strong technical knowledge of data center...
-
Contact Centre Quality Assurance Specialist
7 days ago
Jeddah, Makkah Province, Saudi Arabia Emdad Al Khebrat Full timeEmdad Al Khebrat is a leading provider of Human Resources Services, IT Services, and IT Consulting solutions.The ideal candidate will possess strong analytical skills and be able to effectively monitor and evaluate Call/Casa activities.Provide timely feedback to agents on their performance.Identify and report variances in Call/Casa metrics.Take calls from...
-
Senior Materials Engineering Professional
2 days ago
Jeddah, Makkah Province, Saudi Arabia Arab Center for Engineering Studies Full timeWe are seeking a highly experienced Senior Materials Engineer to join our team at Arab Center for Engineering Studies. The ideal candidate will have a strong background in materials science and engineering, with experience in responding to customers' inquiries, preparing material testing reports, and following-up laboratory tests of various construction...
-
Phone Support Agent
4 days ago
Jeddah, Makkah Province, Saudi Arabia Arab National Bank Full timeArab National Bank is seeking a highly motivated and results-driven Customer Service Representative to join our team. As a key member of our contact center, you will be responsible for delivering exceptional customer service and ensuring customer satisfaction.About the RoleThis is an exciting opportunity to join a leading financial institution and contribute...