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Customer Service Representative

1 week ago

Riyadh, Ar Riyāḑ, Saudi Arabia SG Group Full time

We are seeking a skilled and professional Receptionist to join our team at the SG Group. As a key member of our front desk team, you will be responsible for providing exceptional customer service experiences to our clients. Your duties will include managing appointments, greeting clients, handling phone inquiries, and ensuring the smooth operation of the front desk.

Key Responsibilities:

  • Greet and welcome clients in a friendly and professional manner
  • Schedule appointments and manage bookings efficiently
  • Handle incoming calls and respond to client inquiries
  • Assist with the check-in and check-out process for clients
  • Maintain the cleanliness and organization of the reception area
  • Process payments and handle cash transactions accurately
  • Support beauty center staff with administrative tasks as needed
  • Ensure a positive experience for clients and address any concerns or issues promptly
  • Keep accurate records of appointments and client details
  • Promote beauty center services and products to clients when appropriate
  • Collaborate with team members to ensure smooth operation

Requirements:

  • Bachelor's degree or equivalent
  • Must be a resident of Riyadh or its vicinity
  • Good to very good level of English
  • Good appearance is required
  • Preferably experience in customer service and reception